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The Diplomat Group originated as a private label razorblade factory established in 1963 in the Galilee. Diplomat Distributors was established in 1968, to distribute the razorblades along with imported personal care products throughout Israel. From a local company we have grown to become a global concern, operating in 5 countries: Israel, Georgia, South Af...
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Diplomat South Africa is looking to fill the role of an Customer Care Agent in the Sales Operations - Field Sales Department, based in Johannesburg, Gauteng. This position will report to the Call Centre Manager.
Key Responsibilities:
To ensure that the customer care centre operates in a manner that supports the customer service excellence objective.
This role will be responsible to control and monitor the close out of customer complaints in an effective manner and to implement preventative measures not to repeat same errors:
Position Requirements:
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