Jobs Available at AON

What the day will look like

• Responsible for delivering on the agreed plan for the business unit/ area of specialty in line with the Aon SA strategy
• Responsible for leading, developing and improving the day to day client relationship for high premium clients and within the scheme
• Responsible for a portfolio of client accounts and manages and co-ordinates all related activities including building a “client profile” of risks and needs analysis
• Structures an insurance programme to meet these needs including producing client documentation, leading or contributing to renewal meetings and leading or contributing to fee negotiation
• Responsible for leading the tender processes (where applicable) within the area of specialty
• Responsible for maintaining and improving client satisfaction, retention, revenue and profitability including fee negotiation
• Responsible for analysing and interpreting the markets/ relevant industries for competitive advantage and emerging opportunities
• Responsible for compliant dealings with clients
• Upholds development of new business either with existing or new clients – spots opportunities for increasing revenue and follows up appropriately
• Co-Ordinate teams of Client Service Advisors/ Client Managers to ensure client service standards are met
• Responsible for managing financials for a portfolio of clients and/ or for area of specialty
• Responsible for all technical advice and/ or related training within the area of specialty

Skills and experience that will lead to success

Qualifications.

• A minimum of Grade 12 or equivalent
• A Bachelor’s degree is preferable
• Must be registered as a representative with the FSCA in terms of the FAIS Act
• Must be registered as an associate with the IISA

Knowledge.

• Excellent knowledge of policy wordings.
• A comprehensive knowledge of the South African and international short-term insurance markets.
• An in-depth strategic knowledge of industry and business strategies and company goals.
• Computer literacy with advanced know-how in MS Word and Excel.
• A working knowledge of risk management methodologies.
• Good knowledge of the legislative framework governing the industry.
• Have knowledge of underwriting and claims administration / management – including the handling of complex claims

Experience.

• Have a minimum of 10 years’ experience in a similar or related role.
• Have experience in budgets, forecasts and financial planning
• Have a proven track record in the provision of risk management and
• insurance solutions across the full spectrum of the business enterprises in South Africa

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What the day will look like

Aon Digital Marketing:

• Responsible for layout design, development and maintenance of Aon websites, landing pages, online digital display banners, and CRM ready HTML email campaigns.
• Work closely with colleagues in the Marketing team to conceptualise, design and produce high-end external and internal creative online digital display banners, email campaigns and web pages within the agreed service level timelines.
• Work with Digital portfolio manager to improve Aon’s search engine optimisation to organically grow Aon’s presence on search engines.
• Handle and maintain Aon social media platforms (LinkedIn, Facebook, Twitter) to engage Aon colleagues, clients, prospects and communities to ensure effective online maintenance of the Aon value proposition.
• Run the scheduling of social media content together with agency to strategically reach optimum audience.
• Supervise social media trends by using social listening tools, Twitter and Google Alerts to track topics relevant to Aon’s markets and industries in order to optimise Aon’s content and brand.
• Compile a monthly social media report to track and leads generation to determine returns on investment.
• Marketing Cloud
• Proficient in SFMC Email Studio, Journey Builder, Automation Studio, Cloud Pages, Audience Builder and Cloud Pages development
• Use Salesforce Marketing Cloud to build journeys using Journey Builder and sync data from Salesforce CRM to Marketing Cloud and back
• Implement engagement marketing and insight marketing campaigns in SFMC
• Scalable Contact Builder attribute groups
• Dynamic emails via Content Builder; and Design email templates in marketing cloud
• Build, test and deploy marketing and email campaigns including personalization and dynamic content across different Marketing Cloud Studio
• Carry out solutions testing and validation post-deployment
• Use SFMC Journey Builder to develop new & manage existing strategic email journeys, triggered sends & automations that connect to both internal (SFMC) and external (API/sFTP) data sources
• Provide monthly reports to management on campaign performance in marketing cloud.
• Document customer journeys and applicable data extensions

Internal Digital Marketing & Communication:

• Assist in managing and maintaining the Aon Intranet content by liaising with Aon Global and South Africa collaborators ensuring regular updates and page creation as and when required.
• Manage and maintain internal social media platform (Viva Engage) to engage and encourage Aon colleagues to use Aon’s internal platforms through compelling content.

General:

• Liaise with Aon plc Global Interactive Marketing Team and be willing to share knowledge.
• Conduct research regularly to stay up to date with changes and new trends in digital marketing.
• Assist Aon colleagues with presentations and other documentation as and when required.
• Understand and follows the Aon Leadership Model and takes ownership of personal development
• How this opportunity is different
• What makes Aon different are the people and the culture. Aon colleagues support each other, across geographies and solution lines. Aon has the tools plus depth and breadth of experience to drive great outcomes for our clients, while providing the optimal environment for the career and personal growth of our colleagues.

Skills and experience that will lead to success

Qualifications.

• Be in possession of Grade 12 (Matric).
• Preferably have a bachelor’s degree in marketing or digital Marketing.

Knowledge.

• Basic insurance knowledge will be an added advantage.
• Possess knowledge in social media, HTML & CSS coding and editing and Salesforce Marketing Cloud

Skills and Attributes.

• Possesses advanced analytical, technical and problem-solving skills and abilities.
• Be computer literate with advanced experience in MS Outlook, Word, Excel, PowerPoint and SharePoint.
• Ability to communicate effectively and have above average English writing skills.
• Good interpersonal and organisational skills.

Experience.

• Have at least 3 - 5 years work experience.
• Have previous experience on social media management.
• Experience in Adobe Creative Suite (Photoshop, Dreamweaver, Illustrator, InDesign), Premier and After Effects will be an added advantage.
• Experience in social listening tools (Hootsuite, Klout, Google Alerts)
• Experience in video editing and digital analytics.