Job brief
Sales professional responsible for selling products and services to new and potential clients and maintaining healthy relationships with existing clients by upselling and cross-selling.
Responsibilities
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Identifying and presenting proposals to new clients. This will include clarifying product details or service specifications and explaining the benefits the company will be able to offer. Practical demonstrations may be used to support the presentation.
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Negotiating pricing and other contractual terms based on client requirements.
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Preparing and renewing service agreements, administering updates, and advising existing clients of new products and services.
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Maintaining a balance between achieving sales and revenue targets, while also ensuring that customer expectations on cost, functionality and quality are met.
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Keeping up-to-date with trends and developments in the industry.
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Generating new business leads through networking and promotional activities.
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Updating knowledge and skills on a regular basis.
Requirements
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Analysis: Gathers and analyses what they believe are the most important pieces of information needed to understand the problems or issues faced by clients.
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Focus on Service: Searches actively for ways to improve customer service. Identifies customers' current requirements, expectations, and needs
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Communication - Write and Speak with Impact. Expresses oneself effectively in one-on-one conversations and small groups. Adapts the level of detail and type of communication to the intended audience. Strong writing skills to submit winning proposals and respond to tenders.
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Build Relationships: Is friendly and open in interactions with others, making them feel at ease. Demonstrates a genuine interest in people, their business and their technology needs
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Drive for Results: Is accountable for Sales. Puts in sustained effort to accomplish desired results. Experience and interest in using reports and metrics to shape vision, goals/objectives
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Listening - Listens Attentively. Asks questions to clarify others' comments and ensures understanding of the key messages. Listens to others' comments without interrupting. Listens to a customer’s concerns and asks open ended questions to help identify needs and present solutions. Analyse requirements of potential clients and respond appropriately.
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Establishing Trust - Shows Integrity. Establishes trust with customers; is a trusted advisor and able to maintain confidentiality
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Managing Execution - Work Effectively & Efficiently. Prioritizes effectively and focuses on appropriate details, so work gets done accurately
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Leveraging Diversity: Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs
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Diploma or Degree in Sales, Marketing or Business (desired)
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2 to 5 years’ relevant experience in selling Microsoft/IT related training products
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Own transport (vehicle with driver’s license)
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Fluent in English
Gmail
Yahoomail