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  • Posted: Nov 9, 2017
    Deadline: Not specified
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    Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop, Claire's and Musica, the group has over 689 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 400...
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    Technical Team Lead - POS

    Job description

    Purpose and Objectives

    The purpose of the role is to ensure our in-store systems, including POS, Back-Office & Pharmacy, are appropriately supported and maintained in order to meet business objectives

    • Ensure uptime of all systems
    • Ensure agreed SLA’s are managed for external vendors
    • Manage external vendors for development and support
    • Manage software and system configuration across the store estate
    • Co-ordinate and take accountability of all software builds and rollouts
    • Provide technical expertise and direction for the POS team
    • Assign personnel to tasks and directs their activities, balancing resource allocations to meet business demand
    • Ensure that development methodologies and project disciplines are observed
    • Manage the budget for the area of control, including licencing for products and services
    • Develop Service Level Agreements for external vendors
    • Responsible for staffing, growth and development of team members
    • Responsible for performance management of team

    Requirements

    Job related Knowledge, Skills and Experience

    • POS knowledge
    • SDLC knowledge
    • Project Management
    • Payment config & associated processes
    • Manage internal & external partners and relationships inside and outside
    • Understanding of in-store environments
    • General management skills
    • Facilitation skills
    • Proven analysis skills
    • Negotiation and conflict management skills
    • Demonstrated communication and presentation skills
    • 5 – 7 years IT experience
    • Proven experience of root-cause analysis
    • Project management experience of complex projects
    • Experience in managing projects

    Education

    Bachelors degree in Computer Science / Information Systems or other relevant IT qualification

    Job related competencies

    • Deciding and Initiating Action
    • Presenting and Communicating Information
    • Applying Expertise and Technology
    • Analysing
    • Planning and Organising
    • Creating and Innovation
    • Delivering Results & Meeting Customer Expectations
    • Formulating Strategies and Concepts

    Method of Application

    Interested and qualified? Go to Clicks Group on www.linkedin.com to apply

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