Regional Retail Manager at SSL

Job description
A vacancy exists for a suitably qualified and experienced Regional Retail Manager. The successful candidate will be responsible for managing all aspects of Retail by increasing sales, profitability, market share and customer and employee satisfaction by co-ordinating sales, branch operations and staff development activities

Herewith an outline of this role, but not limited to:

• Lead and Manage Staff
• Manage Sales and Branch Performance
• Retail Store Development
• Manage Customer Service Standards
• Manage Inventory Control
• Manage Operational Aspects of Branch
• Manage Merchandise and Housekeeping
• Manage Communication in the Work place
• Loss Control and Security

Critical Skills

• Problem Solving & Decision Making
• Delegation
• Meeting Management
• Critical Thinking
• Analytical
• Valid Driver’s License (Code 08) - Essential
• Conflict Management Skills
• Proficient in MS Office with excellent computer skills knowledge
• Must have good telephone skills
• Excellent customer service skills
• Ability to listen and interpret information accurately
• Planning & Organising Skills
• Numerical Skills
• Good Communication Skills
• Selling Skills
• A pleasant and controlled manner of dealing with people at all times.
• An enthusiastic, outgoing person who is self-confident, with a positive attitude is desired for this position.
• Strategic Thinking

Knowledge

• Knowledge of the retail industry
• Stock product knowledge
• Price list knowledge
• Know how to enquire on Axapta system
• Know company policy with regards to customer services.
• Product and pricing knowledge.
• Knows the services the company has to offer.
• Knows general operation of the company.

Qualifications & Experience

• At least 5-6 years Retail and Marketing experience
• At least 2 years in a Management position
• Relevant Sales or Marketing qualification would be an advantage
• Own Transport - Essential
• Valid Drivers Licence – Essntial