Marketing Assistant at Superhost South Africa

Job Description

Why this is an amazing opportunity?

Get in on the ground floor of an exciting Cape Town startup, stretch your marketing legs and join us as we aim to 10X for a second year in a row.

This role is perfect for a dynamic self-starter and problem-solver who can simultaneously operate within a structured environment and who is confident dealing with uncertainty. You must be eager to learn and ready to hustle.

Our culture is one of honesty and accountability. We don’t believe in office hours but rather in getting stuff done. We don’t wear high heels or suits because we are always ready to run. Move fast and break things.

Why join SHSA?

• Get in on the ground floor of a rapidly growing company - no two days are the same and you will never stop learning and adapting. Gain insight and experience in all aspects of business and work closely with the company’s founder.
• Play a role in scaling the business by firing on all marketing cylinders (and reap the rewards with performance-related bonuses)
• Experience real lean startup culture. Work with loads of flexibility and autonomy, drink strong coffee and wear anything to work (just don’t scare the guests).

Your responsibilities will include the following:

• Creating informative and useful blog and website content
• Promoting this content on social media and the web (organic and paid reach)
• Creating, managing and updating lead magnets
• Creating and implementing relevant email marketing campaigns and sales funnels
• Responding to sales-related enquiries and nurturing resultant leads
• In-person meetings with potential customers
• On-boarding administration and paperwork
• Assist with guest check-ins when there is overflow
• You are perfect for Superhost if:
• You are friendly and outgoing with a strong customer service orientation.
• You are neat and professional (no ties needed but nothing that will scare people off).
• You can communicate confidently and professionally in English (preferably first language)
• You are punctual and reliable.
• You are a self-starter. You do not need someone to tell you what to do or someone to check up on you. You take ownership and get the job done.
• You have strong attention to detail, and the ability to switch between the big picture and detail. You can follow instructions where they exist but can operate within some uncertainty.
• You are a goal-orientated problem solver and can think on your feet. You can identify problems, collect relevant information and present solutions when needed.
• You are young and hungry, eager to learn and ready to hustle.

Minimum Requirements:

• Experience in sales / marketing
• Interest in the hospitality industry
• Strong copywriting skills and excellent grammar / written English
• A pro at using Microsoft Office and Google Drive
• BONUS: Experience with Wordpress, Leadpages, Hubspot CRM
• You have your own vehicle and are willing to use it for work.

Fine Print:

• We do not keep office hours as this is a 24/7/365 business. While you will always have at least two days off a week, these won’t always be Saturday and Sunday.
• Reimbursement of work-related travel expenses. (based on AA rates and detailed logs).
• Reimbursement of parking fees (though typically free parking is available).
• Reimbursement of cell phone calls (itemized billing required).
• We are a startup so this is an initial 3 month contract but ideally we would like to find someone who can grow within the business into the foreseeable future.