Account Executive - Credit & Political Risks, Surety and Financial Lines at Jardine Lloyd Thompson South Africa

Job Purpose

To effectively manage client accounts and secure new business in the Trade & Structured Credit, Political Risks, Surety and Financial Lines market.

Key Objectives of the Job

Business Development:

• Actively develop new business opportunities.
• Prepare a prospect list of potential new clients.
• Maximise cross selling opportunities where possible.
• Support proposals and tendering.
• Ensure the creation and distribution of new business proposals, obtain and finalise terms with underwriters, present details of cover to client and obtain go ahead.

Broking Services:

• Understand clients’ needs and requirements.
• Cradle to grave management of the Trade Credit portfolio including review of debtors age analysis, management of bad debts and credit limits, preparation and submission of monthly declarations, general portfolio administration and client & insurer relationship management.
• Initiate renewal in line with standard operating procedures; obtain renewal quote, finalise terms with underwriter and confirm quote back to client.
• Sell, expand and renew Trade & Structured Credit, Political Risks, Surety and Financial Lines insurance products and services, handling all aspects of the placement from initial market selection through policy delivery to client.
• Ensure placements are handled correctly and on time.
• Place business in the market and confirm placement to client.
• Authorise cover note, check debit note, EoC, quote slips, endorsements, placement slip, wordings and addendums.
• Handle renewals, premium debits, collections and claims in accordance with standard operating procedures.
• Quality check all documentation produced.
• Develop products to meet client needs and industry capabilities.

Claims Management:

• Ensure all claims are handled in terms of policy wordings, market norms and JLT standard procedure.
• Ensure all claims are processed/resolved/settled speedily.

Client Management:

• Develop and maintain relationships with existing as well as prospective clients.
• Effectively manage client portfolios according to agreed client service levels.

Insurance Market:

• Develop and maintain an excellent knowledge of local & international insurance market including specific insurer’s strengths and weaknesses.
• Develop & Maintain relationships with Insurer representatives.

Compliance Management:

• Ensure that all statutory and company regulations are followed to protect clients, and business interests.
• Adhere to JLT operating procedures; contribute to successful audit score.

People, learning and development:

• Actively monitor own performance and meet individual targets as set out in performance scorecard.
• Acquire and maintain required level of product and regulatory knowledge as appropriate to the role.
• Completion of annual CPD requirements.

Competency Requirements of the Job

Required technical knowledge:

• Good knowledge of insurance brokerage and/or underwriting with a focus on Trade &/or Structured Credit and Political risks. Good knowledge and understanding of the insurance market, insurance principles and the ability to apply them in day-to-day activities.
• Knowledge and understanding of standard policy terms and acceptable market variations, knowledge and understanding of rating procedures, understands potential for risk improvement.

Skills:

Proven client-relationship skills, including effective presentation skills and written and oral communication. New business development skills. Computer literate - Microsoft office suite

Essential qualifications:

• Matric
• Must meet Fit and Proper requirements for Representatives
• FAIS (RE5),
• Registered with FSB]

Required job related experience:

• Minimum 5 years' insurance brokerage and/or underwriting experience with a focus on Trade Credit and/or Structured Credit and Political risks
• Working knowledge of Financial Lines and/or Surety business preferable

Behavioural competencies:

Managing Self:

• Self-motivation (take responsibility for own projects and meet tight deadlines, takes responsibility for own career advancement),
• Communicating information (verbal, report writing and presentations)
• Shows resilience
• Upholds standards
• Attention to detail
• Problem solving
• Customer service orientation

Equity statement: Preference will be given to suitably qualified applicants from designated groups and internal candidates.