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  • Posted: Jun 1, 2017
    Deadline: Not specified
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    Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to pe...
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    Senior Systems Engineer

    Job Description

    • Provides high-level technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions.
    • Technical emphasis is on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and senior management. Understands Dell EMC and competitive technology and business applications within the assigned market.
    • May assist in the development of responses to customer requests and proposals as required. Conducts research, answers questions and removes objections that arise in a sales campaign. 

    Responsibilities:

    • Uses knowledge of competitive solutions to effectively address and dispel customer objections to Dell EMC solutions, and train the account team.
    • Develops relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate. Strategizes and executes technical sales calls
    • Assists the Sales Team to develop and implement specific account penetration strategies, produce account specific product and service and sales plans.
    • Configures and documents Dell EMC software, hardware and service solutions to meet customer and sales objectives. Completes required presales documentation quickly and accurately.
    • Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding. Assumes a support role in District Sales and Services Leadership Meetings.
    • Presents and markets the design and value of proposed Dell EMC solution and business case to customers, prospects and Dell EMC management. Participates in mentorship of more junior Systems Engineer family members.
    • Possesses strong, detailed product/technology/industry knowledge. Knowledge of job associated software and applications.

    Expectations

    • 7+ years relevant experience
    • Ability to run multiple product/solution campaigns independently
    • Ability to run an unscripted vLab demo
    • Evaluates and reviews transactions based on specific initiatives (e.g., competitive swaps)
    • Drives strategy and implementation of technical sales for products and services within area of responsibility (typically in complex, global, and highly critical accounts)
    • Demonstrates technical expertise of general IT operations through mentorship of local sales team
    • Creates strategies that map specific industry trends to account base within local sales team
    • Holds 301 knowledge for area of responsibility
    • Demonstrates and mentors on technical expertise of competitors
    • Creates strategies that map competitive threats within local sales team
    • Self-motivated, proactive and understands the importance of a strong sense of urgency reflected through ability to drive customer demand within district
    • Has a strong understanding of customer/partner business model, value, and needs
    • Successfully builds and maintains effective relationships with customers/partners, gaining their trust and influencing their decisions
    • Ability to analyze and interpret basic financial information
    • Actively informs and supports team from an operational perspective
    • Proactive response to help customers understand the solution and identify business outcomes
    • Ability to consult/advise based on industry knowledge
    • Proactively seeks opportunities to support and mentor other SE family members
    • Recognizes opportunities to coach and mentor across the broader SE organization
    • Proactively adapts in response to changing environment
    • Demonstrates resiliency and sound judgment in dealing with business and corporate challenges
    • Adapts to various needs by understanding roles of various stakeholders
    • Coordinates and participates in user groups and communication
    • Searches out external opportunities to collaborate
    • Can quickly find common ground and solve problems for the good of all
    • Mentors and assists in the development of future talent
    • Shares new skills and knowledge
    • Expands knowledge to include financial & business selling tools
    • Creates an inclusive work environment in which people from diverse backgrounds and perspectives have the opportunity to contribute and succeed
    • Creates content and assists in promoting brand programs (blogging, social media, and networking opportunities)
    • Understands Dell EMC's global markets, capabilities, resources as well as priorities of customers and partners
    • Leverages global resources when appropriate
    • Is seen as a “Trusted Advisor” with customer/partner stakeholders
    • Engages in C-level customer conversations
    • Drives customer IT strategies and creates demand for Dell EMC solutions
    • Identifies and overcomes barriers to change
    • Guides peers through change initiatives, including understanding the impact of change on people and technology
    • Actively promotes growth and innovation in others and challenges the status quo
    • Demonstrates creative thought process
    • Seeks sponsorship for new initiatives
    • Languages Requirements: English and Finnish

    Our Values

    When you choose our company, you join a diverse world of innovative thought leaders. At our core is a commitment to workplace diversity, the sustainability of our planet, and community corporate involvement. We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities-all to create a compelling and rewarding work environment.

    Method of Application

    Interested and qualified? Go to Dell on sjobs.brassring.com to apply

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