Internal Sales at HellermannTyton

Job description

HellermannTyton Johannesburg, South Africa is seeking a dynamic, ambitious and self-motivated Internal sales person to perform day-to-day tasks associated with a sales call centre, including telephonic, e-mail and fax communications, sales order processing and general clerical functions, in accordance with the company’s quality management systems, processes and procedures.

Some of the Key Performance Areas would include:

• Order processing
• Interacting with customers regarding enquiries and queries.
• Technical Support
• Developing relationships with new clients and maintaining existing client relationships
• Achieve monthly sales targets
• Managing sales processes
• Liaise with internal departments to ensure that sales objectives are met.
• Monitor competitor activities by obtaining information on competitors and market trends.
• Processing quotations for customers.
• Following up on quotations to convert into orders.
• Attend product training and events from time to time.
• Monitoring backorder reports.
• Liaise with stores/dispatch regarding deliveries of all orders.
• Meet weekly and monthly with allocated External Sales representative to prepare and formulate strategies with the
• purpose of achieving sales targets.
• Sales negotiating with customers.

Core Competencies – Attributes:

• Above average communication skills (English and Afrikaans – Verbal and Written).
• Above average computer literacy (MS Word, Excel, Outlook).
• Above average numeracy.
• Self-motivated, own initiative and good organisational and administrative skills.
• Customer Service orientated.
• Sound knowledge of sales call centre techniques and ability to work according to set procedures.
• Multi-tasking ability and good time-management skills.
• An excellent team-player.

Additional Job related requirements:

• Overtime work as and when required.
• You must be available to attend after-hour customer functions and events.
• You must be available to assist with company stock counts.
• You must be available to attend monthly sales training.

Requirements:

• Matric Certificate or equivalent.
• Electrical Wholesale / Distribution experience.
• N3-N6 Electrical / Electronic trade certificate (Advantageous).
• 3-5 years sales experience in the Electrical Industry.