Receptionist at Edison Stone

Job description

At Edison Stone, we obsess about customer service, so it needs to be in your blood if you're applying for this role. We are looking for someone to join our current team at the front desk and to help ensure that each and every person who deals with us has an exceptional experience.

Your role will be very much on the front line and whether on the phone or face-to-face, you will be the first point of contact for most of our visitors and customers.

In addition to being customer obsessed, we’re searching for someone who likes their ducks in a row and has an drive for being super organised. Already twitching with the urge to be efficient and maintain effectiveness whilst being part of an awesome team? Great. If you think you could be the person for this role, we’d love to hear from you.

Your duties will include, but are not limited to:

• Answering our phone and fielding calls to the relevant people in our team.
• Greeting visitors and ensuring that they are welcomed, offered refreshments and assisted quickly.
• Assisting customers with their daily queries about products, orders, deliveries and our business in general.
• General admin such as filing, scanning and ensuring our monthly files are organised and up to date.
• Managing the housekeeping team to ensure that the office is always clean, tidy and representative of our brand.
• Purchasing office consumables to ensure the smooth running of the office for both the team and our guests.
• Arranging team events including catering and entertainment
• Preparing monthly catalogue and pricing information for our customers.
• Making travel arrangements for those members of the team traveling for business.
• Occasional personal administration for the Directors of the business.

Our preferred candidate will be :

• Detail-oriented
• Organised with a thorough approach to work
• Ability to establish and implement efficient office procedures
• Computer literate
• Good problem solving and decision making skills
• You are able to stay calm under pressure and love to multitask
• You possess empathetic qualities but are able to be assertive when required
• You have a genuine passion for food and the products we sell.

At Edison Stone, we’re all about hard work, topped off with some good, honest fun. If you think you fit the bill, and are trustworthy and reliable, we’d love to hear why admin is the lid to your pot and why we should pick you.