Associate 3 - Intelligent Automation at EY

Job description

Requisition ID:  493822

Intelligent Automation – Associate

Description of Role:

• As an Intelligent Automation (IA) Specialist in IT Consulting, you will be part of an international team working on exciting projects that are leveraging digital capabilities to transform the way corporations operate and work.
• You will support exciting clients in various industries (such as banking, telco, insurance, and others) throughout the entire IA journey and will gain exposure across multiple areas, inclusive of automation identification, development, implementation and operations.
• Working in a team, you will interact with various client and collectively assist them in activating operational efficiencies by exploring, identifying and implementing digital capabilities that will include RPA, OCR, Chat, Machine Learning and other exponential technologies.
• You will be responsible for meeting all delivery quality and deadline requirements in your role of being able to identify, automate and operationalise key processes.

Key Responsibilities:

• Perform automation identification.
• Support the assessment of the data including data validation and profiling.
• Configuration of Intelligent Automation process components, including process flows, control objects, exception handling etc. (EY is technology agnostic so exposure and experience in multiple technologies is encouraged)
• Successfully develop the required components to successfully automate complex processes, including the delivery of process flows, control objects, exception handling etc.  
• Write & maintain data process flows.
• Identify and optimise processes where applicable.
• Ability to work on Surface Automation
• Assistance with data conversion and interfacing activities.
• Providing architectural control over solution designs to ensure consistency and continuity across the company’s delivery teams.
• Identifying new opportunities and accurately analysing and estimating new processes, quickly assessing feasibility.
• Analysing, understanding and documenting the business processes in detail where required.
• Identifying and communicating the technical infrastructure requirements.
• Creating and maintaining solution documentation.
• Working within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.
• Creating and documenting test procedures and scenarios for the pre-UAT phases
• Supporting the Operational Teams during the UAT and rollout phases 

Qualification/s & Experience:

The ideal candidate should have or be in the process of obtaining:

• Experience in business process improvement and mapping (e.g. in MS Visio, ARIS).
• Experience in developing Chat Bots, Machine Learning, Artificial Intelligence and OCR capabilities.
• Experience in Lean Six Sigma is also an advantage
• Experience in SSIS, Chat, Python, MS offerings and R are an advantage  
• Proficient IT skills (Word, Excel, Power Point); programming experience would be regarded as an advantage.
• Java experience is preferred
• Ability to communicate efficiently in a customer facing environment and identify business needs.
• Ability to prioritize tasks in line with business objectives.
• Excellent written and verbal communication skills.
• High level of motivation and drive to start a career in professional services.
• Self-motivated, positive attitude.
• Willingness to learn and become an expert in IA.
• B. Com Informatics / BSC Honours degree, or similar, with an active interest in programming will be to the advantage of the candidate. Considered candidates will be subject to a programming logic and coding skills testing process.

Skills:

• Logical thinker and problem solver.
• Blue Prism, Automation Anywhere, UiPath and ABBYY skills and experience
• High-level understanding of relational databases.
• Able to analyse relationships between data.
• Deep level of experience with writing SQL queries.
• Process Analysis / Requirement gathering skills
• Exceptional attention to detail required.
• Relevant level of experience in data analysis / query development / data warehousing / data mining / data quality / data migration.
• Experience in the deployment of IA capabilities and software both on premise and over the cloud
• Be proficient in Excel, Word, Access and PowerPoint  
• Be proficient in Excel, Word, Access and PowerPoint.
• Good written and verbal communication skills.

Behavioural Attributes:

• Enquiring mind
• Analytical
• Self-starter
• Ability to think for one-self
• Team player
• Share E&Y’s values and vision
• Disciplined
• Able to handle pressure
• Willing to work overtime when required
• Good communication skills
• Ability to multitask
• Relationship builder