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  • Posted: Nov 18, 2019
    Deadline: Not specified
  • Alexander Forbes is a leading provider of financial, risk and insurance and multi-manager investment solutions internationally. The primary operations are based in South Africa and the United Kingdom. A significant network of subsidiaries and partners ensures we provide an outstanding level of service to our customers internationally. Alexander Forbes’...
    Read more about this company

    Business Support: IT Cost Manager

    Alexander Forbes is looking for a Business Support: IT Cost Management to maintain and monitor cost for IT business for all software assets by making sure that all purchase orders are processed on time.
    Minimum Requirements...

    • National Diploma in Business


    • Minimum of 3-5 years experience in software asset management.

    Key performance areas

    • Accountability : Software Asset Management
    • Trace licenses for users and when requested from Dimension Data
    • Approvals for all software installations
    • Software vendor renewals
    • Central liaison for software quotes and software related queries
    • Invoice discrepancy queries from vendors
    • Managing Access to media on software server for Dimension Data support engineers.
    • Create Purchase Orders
    • Processing purchase order for all new software and renewals
    • Maintain Express Metrix application
    • Maintain IBM ILMT application
    • Ensuring that group IT policies and procedures are adhered to by extracting reports from SCCM to see what arbitrary software has been installed on PC’s
    • Manage Software library and media on server.
    • Manage installations i.e. ensuring the user is a qualified user and is legally licensed to make use of any product
    • Engage with Microsoft account management team weekly
    • Extract ILMT reports and save as part of been compliant for audits
    • Progress report on software renewals that are due for the month
    • Request invoices from vendors for software renewals that are due
    • Seek approval from Business Unit Heads to process renewals that are due
    • Ensure that media distribution requests meets Corporate Governance rules
    • Audit reports on license assignments
    • Manage the MSDN users to remain compliant
    • Manage and maintaining the Microsoft Volume Licensing Services Website
    • Manage Volume License Keys
    • Manage the downloading of Microsoft media on latest releases
    • License reports are saved monthly due to the constant changing of users that either
    • Manage the distribution of laptops, ensuring laptops are returned when people leave, and that new laptops on just purchased on a whim, and old laptops are distributed, and communicating cost centre changes to FAR team.
    • Manage the distribution of licenses, to ensure that we don’t pay for too many licenses (so I guess maintaining a list of users
    • Manage the distribution of licenses, to ensure that we don’t pay for too many licenses that is maintaining a list of users.
    • Manage other IT related costs for the business, most critically, 3G costs.

    Accountability: Application Support

    • Maintain Cherwell Asset Manager (Express Metrix) application by updating to the latest patches and version releases
    • Maintain IBM ILMT application by updating to the latest patches and version releases
    • Reports from Cherwell Asset Manager (SAM tool) are checked and verified against the SCCM (SAM tool) to make sure they are consistent
    • IBM ILMT reports are extracted and saved as per IBM’s requirement for auditing purposes if and when we are audited these reports will be checked and verified by IBM

    Accountability: Governance and Compliance

    • Run reports on software applications and send out emails to the identified users to remove the app so that business remains compliant
    • Collating necessary data required to complete ongoing internal or external audits
    • Respond to external audits from various vendors when requested
    • Conduct ongoing internal audits to ensure license compliance
    • Store all results and data input onto the GIT licensing library
    • Results are shared with GIT management

    Accountability: IT Procurement

    • Solicit quotes from vendors
    • Submit all invoices to procurement to vet for approval
    • Justification forms need to accompany every renewal
    • Process purchase orders after procurement approves
    • Comparison of pricing to what was budgeted for against invoice
    • Check license inventory and usage before any new purchasing
    • Request quotes from vendors or preferred suppliers
    • Make sure that software renewals that are due for the month are processed on time to avoid penalties
    • Generate suitable quotations and cost adjustments

    Accountability: Budgeting & Renewals

    • Yearly budgeting is done by soliciting budget figures from various vendors
    • Analyse all quotes by comparing the previous year’s pricing making sure that the amounts have increased only by either CPI or what is contractually agreed
    • Budget figures are then submitted to my line manager for approval
    • Build and maintain strong, constructive relationships with all my vendors
    • Bulk of the renewals are aligned with our financial year end and the rest are renewed throughout the year.

    Accountability: Contract Management

    • Process contracts through the contract management lifecycle (Chameleon)
    • All contracts must be vetted to contain all valid information and signatures
    • Advise Business Units (BUs) of expired contracts and the way forward by email Communication
    • Send new contracts to Legal to vet thereafter to procurement for approval
    • Negotiate contracts with the help of procurement to contain valid annual
    • increases that align with CPI and software usage
    • Policies and procedures are being put in place on old and new contracts and the way forward working with Exigent.
    • Draft termination letters and send to vendors when necessary
    • Send communication regularly to all relevant BU’s that may have contracts in their possession, these are then uploaded to SharePoint and then to Chameleon system
    • Central point of contact for all contracts when copies are requested.

    Method of Application

    Interested and qualified? Go to Alexander Forbes on to apply
  • Send your application

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