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Absa Bank Limited (Absa) is a wholly owned subsidiary of Barclays Africa Group Limited. Absa offers personal and business banking, credit cards, corporate and investment banking, wealth and investment management as well as bancassurance. Barclays Africa Group Limited is 62.3% owned by Barclays Bank PLC and is listed on the JSE Limited. The Group is one of A...
Job Summary
Our Client Onboarding team prides itself in close partnership with the business by continuously translating the vision for Banking Operations for Corporate Investment Bank into action by leading the day to day operations for client experiences within the Group and client regulation requirements as well as products on-boarding for clients utilising CIB products to achieve maximum customer satisfaction within the specified SLAs.
As the Head of CIB Client Onboarding, you will contribute to the creation and improvement of processes and practices that improve customer service, increases productivity and effectiveness by leading the Centralised Centre of Excellence for the creation of identities for the management of credit exposure, client hierarchy and buying centres by fostering adherence to KYC / Anti Money Laundering within CIB and liaising with key stakeholders and Heads of various functions.
Job Description
As the Head of CIB Client Onboarding, you will contribute to the creation and improvement of processes and practices that improve customer service, increases productivity and effectiveness by leading the Centralised Centre of Excellence for the creation of identities for the management of credit exposure, client hierarchy and buying centres by fostering adherence to KYC / Anti Money Laundering within CIB and liaising with key stakeholders and Heads of various functions.
Key Accountabilities
Drive sustainable cost and processing efficiencies through continuous innovation, industry benchmarking and alignment to best practices
Lead anti money laundering remediation programs
Stay abreast of industry trends and role players and ensure that the Business Unit is well positioned to provide competitive and industry leading services
Drive the proactive negotiation of service level contracts with business unit heads with a continued focus on improved performance, reduction in turnaround times and reduced cost
Education and Experience Required
Bachelor’s Degree or equivalent
Post graduate business qualification
15 years of relevant experience of which 7 at a senior management level
FICA, Sanction and Anti Money Laundering Regulations
Relevant Banking Policies, Procedures and Regulations
Project and Operational Management
Integrated Banking Systems
Financial Management
Strategy Development and Implementation
Education
Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
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