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  • Posted: Sep 8, 2021
    Deadline: Not specified
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  • Momentum is a trusted partner on your journey to financial wellness. We guide you by offering leading advice, products and services. We are committed to helping you fulfill your lifelong financial needs, by providing relevant and unique solutions to suit your budget and individual circumstances. It is our aim to build and maintain enduring relationships by p...
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    Marketing Engagement Specialist

    ROLE PURPOSE

    Manage the end-to-end communication function by designing, developing and executing communication plans, to drive engagement that supports the achievement of key business objectives.

    RESPONSIBILITIES AND WORK OUTPUTS

    • Help design, prepare, develop, edit and share information to inform and empower clients (i.e. Multiply members, partners and financial advisers)
    • Manage the full communication process and elements across all channels and act as communication champion/owner i.t.o. compiling, driving and taking accountability for communication across the client journey
    • Manage various communication campaigns simultaneously
    • Conceptualise, plan and implement various communication interventions, and manage the administration thereof
    • Interpret briefs and produce creative and effective ideas, messages and content
    • Align all communication to the Multiply strategy, brand, communication standards, tone of voice, CI and legislation
    • Keep up-to-date on best practice, particularly changes to communications innovation and legislation
    • Regularly audit all Multiply communication touch points and keep an up-to-date document matrix
    • Manage all administrative tasks that are related to the communication function.
    • Continuously work on becoming a subject matter expert on unfamiliar topics to produce messages with insights and value
    • Meet with colleagues, internal clients and project teams to consider communication and content requirements
    • Provide authoritative expertise and advice to clients and stakeholders
    • Ensure that synergies are established in terms of style, medium and content for all communications within the business
    • Ensure that relevant communications are sent out in an accurate and timely manner
    • Ensure all stakeholders are well briefed on key communications issues
    • Develop key messages: create and maintain appropriate, consistent language and terminology across all internal and external media and channels
    • Translate complex concepts and jargon into plain and simple language and visuals
    • Monitor and continuously improve the effectiveness of various engagement initiatives
    • Identify and implement ways to measure communication success
    • Analyse and report on all aspects of communications, including effectiveness of content and channel
    • Manage the full communication process and elements across all channels
    • Review and edit all communication to ensure consistency in style, tone and format
    • Effectively deliver engagement messaging to target audiences, including email, mobile, video, print, etc.
    • Drive the implementation of communication strategies within the business
    • Contribute to the design of client journeys that result in a superior client experience
    • Engage with key internal and external stakeholders to identify changing client and business needs and align communication objectives with these needs.
    • Develop and maintain productive and collaborative working relationships with peers and stakeholders
    • Make recommendations to improve client experience and fair treatment of clients within area of responsibility
    • Positively influence and participate in change initiatives

    COMPETENCIES REQUIRED

    • Exceptional creativity and problem-solving skills;
    • Proven cross-discipline marketing fluency and expertise;
    • Ability to clearly and concisely communicate complex subject matter, verbally and in written form;
    • Proven track record managing multiple projects, negotiate work flow, and handle tight deadlines; and
    • Ability to challenge the status quo with new ideas, new approaches, and new solutions;
    • Impact and influence

    EXPERIENCE AND QUALIFICATIONS

    • Bachelor’s degree or equivalent qualification in Communications or Marketing required;
    • A minimum of 3-5 years’ experience in a relevant communication environment

    ADDITIONAL INFORMATION

    • Self-starter that takes initiative
    • Ownership and accountability
    • Collaboration
    • Excellence
    • Innovation
    • Diversity and inclusiveness

    Method of Application

    Interested and qualified? Go to Momentum on careers.momentummetropolitan.co.za to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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