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    • Process Engineering Project Lead at Absa Group

    Posted: Aug 1, 2022
    Deadline: Not specified
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    Process Engineering Project Lead

    Job Description

    Accountability: Project Management

    • Lead small team(s) in a project setting to deliver continuous and step-change improvements in process efficiencies and effectiveness
    • Engage with business stakeholders to clarify the needs and requirements of the business and, jointly with the Process Design Managers, establish a clear scope, objectives, and project plan for projects
    • Manage the day-to-day delivery of the process engineering output against the plan, continuously interrogating the quality, cost, and process efficiency to deliver high-quality output in each stage of the project
    • Translate the process design into technical, business, and architecture requirements that account for risk and compliance requirements and technical limitations
    • Work closely together with the business and technical stakeholders to ensure the project aligns to their needs and requirements, challenging stakeholders constructively when needed
    • Lead the project team by aligning, managing, and coaching the process engineers and possibly other team members, supporting them in setting goals, overcoming obstacles, and delivering outstanding outcomes, while ensuring a fully unified end product
    • Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
    • Adopt and influence good design practices within the project to enable consistent design quality.
    • Actively seek ways to measure the impact of the process designs to the customer and business, reporting the insights to the senior management and business stakeholders

    Accountability: High-quality Process Engineering

    • Create high-quality process designs to improve customer experience, process efficiency, and process excellence. Identify operational gaps and opportunities in relation to customer experience, cost, revenue, and control
    • Create high-quality process design work, ensuring a data-driven approach, customer and business impact, and timely delivery of agreed outputs.
    • Conduct a thorough investigation to produce a qualified and quantified view of customer value, pain points, and priorities in relation to business strategy
    • Define success criteria for process performance in terms of customer experience and company strategy (quality, cost, service levels)
    • Identify the most appropriate method and tools for solving a specific problem and scope e.g. analysis, new design, reengineering, Lean, Six Sigma
    • Ensure adherence to and compliance with governance, risk policies, procedures, and compliance policies

    Accountability: Building capabilities

    • Coach and mentor process engineers in the project team as well as the wider team
    • Foster a team environment in which designers feel engaged and motivated
    • Continuously build your own expertise by, for example, actively seeking and incorporating feedback, and following external trends and best practices.
    • Contribute to the skill building of your team members by actively sharing insights and success stories, and providing feedback and ideas across different projects
    • Drive adoption and documentation of high-quality process design methodologies, tools, and practices to ensure continuous incremental improvements in customer and colleague experience
    • Contribute to building Absa's Process Engineering knowledge base.

    Education

    • Bachelor's Degree: Information Technology (Required)

    Method of Application

    Interested and qualified? Go to absa.wd3.myworkdayjobs.com to apply

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