Managed Talent Solutions a division within Datacentrix is looking for 8 Service Desk Operators for one of their client based in Centurion. This is a month contract. The Service Desk Operator will be r
What You'll Bring:
Inspire customer confidence through timely and reliable communication and project management.
Lead and deliver customer initiatives and manage all phases of
Requirements
Grade 12 (Matric).
Completed or studying towards a degree or diploma (preferred).
1-2 Years Call Centre experience of customer service principles and practices (preferable Momen
You will be working as Service Sales Specialist. Generate service sales opportunities and secure profitable sales within the designated area(s).
Focus on installed base penetration (IB) and sell
You will be working as Service Sales Specialist and will be the part of Motion business area for Service division.
In this role you will be responsible to drive service sales pipeline in collabor
Specific Role Responsibilities
KEY OUTPUTS:
Ensure an efficient and focused customer service in a passenger car workshop.
Effectively and efficiently manage the team (Workshop, Service Advi
Key Challenges
Technical Support
In this role, you will be responsible for resolving cases by actively engaging with clients and providing telephonic support whenever possible. You
Main job purpose
To do skills needs analysis, assess current skills, train on and develop soft skills, business operations, processes and IT systems to ensure a high performance (high-performanc
What You'll Do
Mitigate risk associated with you account set to improve Gross Revenue Retention.
Manage relationships with key stakeholders within a large volume account set.
Understand
Role Responsibilities
Demonstrate deep understanding of the customer decision maker’s strategies, priorities and needs
Maintain solid knowledge of Refinitiv propositions to initiat
KEY OUTCOMES
Determines service centre operational strategies by conducting:
Assessments
Performance Review
Capacity Planning
Productivity Quality
Customer service s
Description:
The professional interaction of all customers to ensure the accurate processing of all transactions and administration of cellular, credit and lay-by offerings to meet set targets.
The Opportunity:
Join our Management Trainee Programme and immerse yourself in an environment where the seed of your unleashed potential is nurtured and grown through a fast-paced, accelerated l
Duties & Responsibilities
To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
Duties & Responsibilities
To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
Duties & Responsibilities
To ensure that the Company & Statutory regulations regarding cleanliness & hygiene are complied with within all tasks undertaken.
Job Description
DELIVER EFFICIENT AND EFFECTIVE CUSTOMER DELIVERY SERVICE:
Carefully assess and prioritise all incoming calls;
Ensure all IMO’s are fulfilled i
Key Responsibilities.
Once you have completed our full induction and training experience, you will be responsible for representing one of our many clients in handling calls which is made up of:
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