Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
Amazon Cape Town is seeking bright, articulate, detail-oriented applicants with a desire to contribute to a world class customer service organisation and join our German retail team in a position as a Customer Service Associate. Amazon Customer Service Associates are a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving all customer-facing problems. Associates will be required to communicate with customers via phone, email and chat so a suitable home office (Until further notice is received to work onsite) and quiet work area is required. You will be trained for all 3-skill sets however; you will not utilize all of them unless required by the business. The primary skill at Amazon is phone, followed by chat and then email. Associates will utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast-paced environment.
Please note that this position will commence as a Virtual Work from Home role until further notice,thereafter it will be based onsite at Amazon offices.
Responsibilities
What do we offer:
Qualifications
BASIC QUALIFICATIONS
Basic Qualifications
Additional Required Skills:
Customer Focus
Communication Skills
Problem Solving Skills
Build your CV for free. Download in different templates.
Join our happy subscribers