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Jellyfish, the world’s biggest boutique agency, delivers digital marketing solutions across the world for a host of impressive brands from their offices in the UK, US, Spain and South Africa. The agency’s award-winning combination of technology and talent help it to deliver paid media, SEO, social media, analytics, optimisation, creative and deve...
The role
Reporting to the Head of Client Services, the Account Director will have responsibility for Client relationships and running campaign related activity across assigned Jellyfish Clients. You will contribute to the growth of the Agency by setting best in class boutique agency standards and ensuring Client satisfaction, retention, plus service expansion across your Client portfolio.
Responsibilities
1. Own the Client relationship - Client servicing is your domain so you’ll be on top of what the Client is trying to achieve, nurturing your relationships into partnerships, and living and breathing our boutique agency traits in all communication with Clients.
2. Orchestrate the Client team – You will be committed to working with the cross functional Jellyfish Client team to plan and deliver perfect digital journeys that meet client objectives, and inspire with strategic direction. You will ensure our output is fully integrated across channels, delivered to Jellyfish boutique agency standards, and is delivered within the agreed budget and timeframe.
3. Drive profitable GP – You are commercially astute and whether it’s revenue, profitability, forecasting, reporting, or identifying and commercialising new business opportunities, you take accountability for driving your accounts P&L success.
Knowledge & Experience Requirements
Skill Requirements
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