Admin Assistant: Online Trading at Sanlam

Role function

• The Admin Assistant will be part of the dynamic Sanlam iTrade team that delivers support services to clients who have direct market access to trade online in equities, ETFs and derivatives such as CFDs.

What will you do?

• Deliver general administrative support to clients trading in the local JSE market and more than 20 international markets through direct market access
• Open and maintain client accounts
• Assist clients with the use of online trading platforms
• Liaise with Sanlam Private Wealth’s trading desk on behalf of clients
• Assist with management of corporate actions and proxy voting
• Resolve client queries in an effective and timely manner
• Communicate to clients regarding trading and administrative matters
• Intra-day risk management and daily reporting to the Head of Online Trading
• Quality assurance of all administration and workflow documents
• Maintain and strengthen relationships with internal departments
• Stand in for the Admin Manager from time to time
• Attend to general client queries

What will make you successful in this role?

• Experience in stockbroking and financial services
• Relevant market knowledge
• Ability to communicate effectively and professionally

Qualification And Experience

• Bachelor’s Degree or equivalent
• Matric with Mathematics / Accounting
• Willingness to obtain JSE trading qualifications if required

Knowledge And Skills

• Self-driven with at least 2-5 years working in administration in the stockbroking industry
• Relevant product knowledge, including offshore and contracts for difference
• Proficiency in MS Office
• Ability to read, write, and speak an additional language will be an advantage

Personal qualities

• Strong numerical orientation
• High attention to detail
• Strong communicator and team player
• Organised with a strong client focus
• Process-driven
• Accurate and detail-oriented
• Critical and analytical capability
• Ability to perform well under pressure and show maturity, confidence and resilience
• Excellent listening, communication and interpersonal skills
• Pro-active approach to work, clients, problem solving and innovation
• Learning agility and curiosity
• Assertive
• Passionate ownership for results
• Relationship management and networking with stakeholders and service providers

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate Santam, Mi-way, as well as the Group Office - the group provides many opportunities for growth and development.

Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

• To be considered for the above opportunity please upload your detailed CV on or before 09 October 2020.
• Please note that if you are not contacted within 2 weeks after the closing date your application has been unsuccessful.