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  • Posted: Nov 7, 2019
    Deadline: Not specified
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    Black Pen Recruitment is South Africa’s leading recruitment consultancy specialised in BPO services, foreign language recruitment and immigration services. With our outstanding experience in the BPO industry and our own in-house immigration division, we will find the right candidates for foreign language specialist positions as well as immigration solu...
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    Arabic-speaking Customer Sales Consultant

    • Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry
    • Completion of daily sales and dials with set KPI in Arabic
    • A successful sale is measured by a customer claiming a promotion by depositing into their account
    • Execute inbound and outbound campaigns to customers efficiently
    • Establishing and managing key customer relationships for long term reward and benefits
    • Processing pertinent information into relevant databases
    • Performing extra tasks given by managers/supervisors as required – Going the extra mile is key to outperformance!
    • Adherence to the rules and dialling schedules within shifts that are aligned with specific markets’ during contactable hours

    Requirements:

    • Fluency in Arabic and English (verbal and written)
    • 1+ years’ call centre/ customer service experience in Sales
    • Be available for 24/7 shift rotations

    Method of Application

    If you are interested in the position, please forward your English CV to [email protected]

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