Audit Technical Training Coordinator at BDO South Africa

The Role

At BDO, we believe in investing in our people to help them grow, both professionally and personally. The foundation of our business is strong relationship, with colleagues, clients and other stakeholders and we work hard every day to make this a reality. Our commitment is to create unlimited growth by giving our people continuous opportunities. 

BDO Johannesburg has a vacancy for an Audit Technical Training Coordinator reporting to the Audit Technical Training Manager.

The Audit Technical Training Coordinator is responsible for the National coordination of Audit and IFRS technical training. Reporting to the Audit Technical Training Manager, the Audit Technical Training Coordinator will inter alia be responsible for:

• Successful coordination of training to ensure success of the audit training delivered
• Support the Training Manager with the departmental operational requirements for a smooth running and coordinated team.
• Timeously submitting invoices and facilitator expense claims in Maconomy, and in addition following up on outstanding invoices and payments.
• Analysing travel expenses versus budget and discuss variances with training manager.
• Raising concerns where there is a big deviation between the budget and travel expense.
• Taking initiative and saving on all departmental expenses e.g. travel, prizes, accommodation etc.
• Managing the Training Calendar
• Training Coordination by ensuring that all training sessions are well prepared with regards to venue booking, room setups, visual aids, refreshments and lunches where necessary, arrangement of accommodation and travel arrangements where needed.
• Ensuring the client contacts lists are up to date by liaising with audit staff
• Collating the course feedback and share the outcomes with the facilitator and Training Manager
• Timeously preparing and distributing CPD certificates to staff and clients.
• Accurate filling (manual/electronic) of training information.
• Responding to all training co-ordination queries
• Organising charity events as part of the training department's corporate social responsibility.
• Communicating in a professional verbal and written manner when liaising with staff and clients and through this build professional relationship with relevant staff.

Competencies:

• Communication (Effective Verbal and Written)
• Attention to detail
• Ability to prioritise and handle stress
• Negotiation skills
• Building trust and relationships
• Fostering Collaborative Team work
• Exceptional Client Service
• Engaging People
• Leading Self
• Socially aware and able to work as part of a diverse team
• Innovative and willing to share ideas for new ways of working

Qualifications:

• Diploma in administration

Experience:

• 3 years of customer service experience – preferably in an administration role associated with clients

Training:

• Basic knowledge of expense processing and coordinating events
• Working knowledge of MS Office