Founded in Australia in 1945, CHEP is a leading provider of pallet and container pooling services for the Aerospace, Automotive, Chemical, Consumer Goods, Fresh Food and Manufacturing industries.
CHEP provides equipment pooling which is the shared use of high quality standard pallets and containers by multiple customers.
Pooling is a strateg...
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To provide office-based support to internal & external customers by analysing customer data ensuring that revenue, volume, profitability and customer service objectives are achieved. Manage, develop and enhance a suite of ad-hoc and scheduled reporting outputs, turning data into information to meet specific requirements of internal and external customer.
Customer Relations Management
Liaison with client management as defined by the client profile.
Provide feedback to customer senior management on statistics, and handle business usage profile related problems.
Have a good understanding & business mind to be able to analyse customer usage profile, identify areas where improvements are required and escalate these in order for customers to make better business decisions
Entering into written correspondence with customer senior management.
National consolidation of KPI reports for key group accounts and distribution thereof
Development of Group reports in Analysis excel, also using formulas, macros, pivot tables etc
Analysis of master data integrity and supply chain classifications that has an impact on company metrics
Continuous analysis of commercials and integrity thereof
Development of workbooks within BW Analysis, compile as and when necessary on behalf of the FMCG team and ensure integrity of the data before distributing.
Continues automation of all reporting
Development of advanced excel reporting that is interactive for our customers with the specific aim of highlighting key KPI’s.
Adherence to Business Rules and Best Practises
National Co-ordination of group accounts
Proficiency required on systems i.e. Advanced Excel/word, Advanced Analysis and Power BI
New and existing business development by:
Ensure that relevant prospect information is obtained and all new accounts processed into the system