Business Analyst at Telesure Investment Holdings

Specification    

• Perform investigations and analysis of business ideas, needs and problems, and create proposals thereof.

Needs Assessment

• Uncover emerging issues or needs, identifying potential causes, barriers and key stakeholders as well as related issues. Liaise with operational, tactical and support stakeholders to understand business needs, problems and requirements.

Stakeholder Engagement

• Contribute to stakeholder engagement through identifying stakeholders, finding out their needs/issues/concern and reacting to these by arranging meetings and events and drafting supporting materials to promote understanding and commitment. Describe business problems and associated solutions using industry standards methods, models and formats to display the results in a manner that is meaningful and accessible by internal customers who commission the work. Maintain fulfilment relationships and translate discussions between business and fulfilment areas. Communicate identified improvements to all stakeholders.

Analysis of "As Is" and "To Be"

• Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required. Influence discussions about solutions, projects and initiatives based on the analysis of the relevant business domains.

Business Requirements Identification

• Collect business requirements using a variety of methods such as interviews, document analysis, workshops, and workflow analysis to express the
• requirements in terms of target user roles and goals. Identify, measure and analyse business processes. Define value stream mapping in a specific business area. Measure process wastes and leakages against benchmark standards. Implement approved changes to processes.

Feasibility Studies

• Conduct feasibility studies from a technological and organizational perspective and document findings to complete cost-benefit analysis on implementing changes to business processes, products, or business unit structure.

Documentation and Back up

• Create and maintain technical and/or user documentation to a high standard and back up files to ensure instant recovery if problems occur. Prepare research reports that outline the results of investigation ad analysis, and ad-hoc commissioned research.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Requirements    

• General Education
• Grade 12/ SAQA Accredited Equivalent (Essential)
• Business Analyst Certification/qualification (Essential)
• Agile Methodology (Advantageous)
• Long-term industry related qualification/certification (Advantageous)

General Experience

• 3 or more years Business Analyst/System Analyst experience (Essential)
• Experience in Business process mapping (Essential)
• Experience in SDLC methodology (Advantageous)
• Experience in Process Re-engineering (Advantageous)
• Experience and exposure in long-term insurance industry (Advantageous)

*SAQA Accredited Equivalent* - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application.

Financial Sector Conduct Authority (FSCA)** competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA (where applicable) - As a registered Financial Service Provider, we are mandated to ensure that all our representatives are always and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements. You further consent to the relevant information being verified.

Employment Equity

• The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.
• Internal Applications: This role is graded at C-Lower. Should you apply and you are currently employed at a higher grade and are found successful, your total reward package may be impacted.
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About TIH

• Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.

What we offer

• TIH offers an exceptional benefits programme, and competitive compensation packages. You have options for Life Cover, Disability Benefits, Provident Fund, Medical Aid, and more. Office benefits include free undercover parking, free Wi-Fi, ATMs, an onsite gym, subsidised meals, convenience store, coffee shop, an on-site Dischem store, free seasonal fruits – every day, and an Active Access walking programme
• Should you not hear from our team in 30 days, kindly consider your application unsuccessful.