Business Analyst: Insure at Capitec Bank

Purpose Statement

• Liaise with stakeholders to formulate functional specifications which provides effective technology solutions for project and non-project business requirements related to the Bank’s Client, Deposit and Insurance platforms.
• Guide the system development processes across internal and external IT technical resources to facilitate the successful implementation, support and maintenance of such systems.
• Continuous business and industry research to identify problems, needs, opportunities for improvement and guiding the critical evaluation of new and existing software / application solutions.

Experience

• At Least Grade 12 with minimum 5 years’ relevant software development experience as a Business Analyst in the Banking, Insurance or Retail Industry, 
• Ideally a relevant 3-year tertiary qualification in Business and Information Technology (i.e. B. Comm. Information Systems) with minimum 3 years’ relevant software development experience as a Business Analyst in the Banking, Insurance or Retail Industry.
•  A formal tertiary qualification (certificate / diploma) in Business Analysis would be advantageous.

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Information Technology

Qualifications (Ideal or Preferred)

Knowledge

• Must have detailed knowledge of:
  • IT Software Development Life Cycle
  • Business analysis and design
  • Agile methodologies and processes 
  • UML and business process modelling (BPM)
  • Best practices for Quality Assurance (QA)
  • Standards and governance
  • Testing practices

Skills

• Analytical Skills
• Problem solving skills
• Communications Skills
• Facilitation Skills
• Interpersonal & Relationship management Skills
• Presentation Skills
• Negotiation skills
• Influencing Skills
• Attention to Detail
• Business writing skills
• Planning, organising and coordination skills

Competencies

• Adapting and Responding to Change
• Analysing
• Delivering Results and Meeting Customer Expectations
• Learning and Researching
• Persuading and Influencing
• Presenting and Communicating Information
• Relating and Networking
• Working with People

Additional Information

• Willingness to work or be available overtime and / or weekends if required
• Clear criminal and credit record
• A valid driver's license and own vehicle is required