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  • Posted: Aug 11, 2020
    Deadline: Not specified
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    CCI is a global operations excellence management company that drives sustainable bottom line results for its clients by building world class capability and best practices across the entire value chain. With 25 years’ experience, CCI’s footprint spans more than 70 countries, with over 2000 operations across the globe. CCI's core expertise in m...
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    Business Applications Solutions Architect

    SUMMARY

    The Business Applications Solutions Architect is responsible for the strategy and analysis of the end-to-end business applications portfolio spanning multiple applications. The work has a direct and visible impact on business, technology, and finance. The role makes strategic contributions by providing technical leadership, and requires thinking about future business applications architecture, cross-application alignment (consolidation, integration, optimization), and technology innovation for key areas.

    RESPONSIBILITIES AND DUTIES

    • Ongoing analysis of the Business Applications Portfolio in terms of application status, cost, support structures
    • Managing the technical integration of core business applications
    • Overseeing the development of automation solutions and applications
    • Reviewing and developing approaches to build user adoption
    • Approving new application requests and retirements
    • Leading Business Application Team members
    •  Engaging with other senior technical personnel to ensure an integrated digital architecture 

    KEY PERFORMANCE INDICATORS

    • KPI 1: All business applications portfolio management, analysis and optimization.
    • KPI 2: Translate business problems into recommendations for solutions across applications portfolio.  
    • KPI 3: Drive better practices around efficiency, compliance, context, and metadata.  
    • KPI 4: Training of application features (in-person, virtual, and written).  
    • KPI 5: Implement solutions across applications portfolio using application features and development

    QUALIFICATIONS 

    Education Level

    • Tertiary qualification: BSc Computer Science preferable

    Experience

    • 8 years’ experience within a commercial applications portfolio
    • 5+ years relevant work experience with Office 365 applications (notably SharePoint)
    • Office 365 qualifications advantageous
    • WordPress and/or PHP experience
    • Knowledge or experience with Salesforce, OpenAir, NetSuite, Bamboo desirable

    Technical Skills

    • Broad knowledge of commercial business applications across financial, operational/field agent, sales, marketing and HR functional services
    • Primary application focus: Office 365(SharePoint, Teams, Planner), NetSuite (Finance & Accounting), Salesforce, OpenAir, Bamboo, Jira
    • System Administration

    Personal Characteristics

    • Stakeholder expectation management
    • Attention to detail and uncompromising quality
    • Resilience
    • Strong analytical and decision-making skills
    • Motivate and effectively lead a development team
    • Business acumen
    • Interpersonal skills and professionalism in a cross-functional environment
    • Collaborative with the ability to orchestrate teams/ role players to achieve outcomes
    • Tenacity with the ability to deliver on expectation
    • Excellent planning and organization skills
    • Innovative and adaptable to changing requirements
    • Technical aptitude and a passion for technology-driven transformation

    REPORTING LEVELS

    The job holder reports to the Products Director

    The following positions report to the job holder:

    • Business Applications Solutions Engineer
    • Systems Application Administrator

    KEY RELATIONSHIPS

    • Business Applications Solutions Engineers
    • ExCo and regional managers
    • Managers of corporate functional roles for Finance, HR, IT, Marketing, Sales, and Product Development
    • Application Administrators

    Method of Application

    Interested and qualified? Go to Competitive Capabilities International on ccint.bamboohr.com to apply

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