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At Krypton we specialise in bringing highly competitive and world class digital mining solutions to the African market. Krypton’s international partnerships with the likes of Dingo and MiPlan ensure high value business optimisation with powerful solutions that are highly competitive and affordable regarding the African continent.
Our objectives are to...
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The Change Management Specialist will play a key role in ensuring mining IT projects (change initiatives) meet objectives on time and on budget by increasing employee adoption and usage.
This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies for IM plans that maximize employee adoption and usage and minimize resistance.
The Change Management Specialist will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.
Relevant Tertiary Degree
A solid understanding of how people go through a change and the change process; experience with Prosci ADKAR® Model is essential
Certified Change Management Professional™ (CCMP™)
Project Management Qualification (e.g. Prince2 /PMP/ PMBOK) or Agile related training (e.g. SCRUM or equivalent experience)
Foundation ITIL, other ITIL Certification will be advantageous
Business or Management Qualification (advantageous)
Minimum Requirements and Experience
At least 10 years of proven Change Management experience within the Mining IT and ICT environment
Experience with Mining Technical Systems
Knowledge of principles and methodologies of change management.
Excellent active listening, root cause identification and interpersonal skills.
Ability to clearly articulate messages to a variety of audiences
Ability to establish and maintain strong relationships
Ability to influence others and move toward a common vision or goal
Flexible and adaptable; able to work in ambiguous situations
Resilient and tenacious with a propensity to persevere
Forward-looking with a holistic approach
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools and phases of the project lifecycle
Experience with large-scale organizational change efforts
Key Performance Areas:
Applying a well-structured change management plan, and methodology for any changes on employees caused by projects.
Developing a change management plan considering the change details and the affected groups.
Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
Identifying potential employee-side risks and anticipating the resistance, and developing specific plans to address or mitigate the concerns.
Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.
Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
Supporting the implementation of plans by business leaders and employee-facing managers.
Working with project teams in integrating change actions into the actual overall project plan.
Identifying performance and resistance gaps, and working to develop and execute corrective actions.