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  • Posted: Feb 20, 2020
    Deadline: Feb 28, 2020
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    Aon plc (NYSE:AON) is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


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    Client Manager

    As a Client Manager some of your responsibilities will include:

    • Being responsible for leading, developing and improving the day to day client relationship 
    • Being responsible for a portfolio of client accounts and managing and co-ordinating all related activities including building a “client profile” of risks and needs analysis 
    • Preparing pre-renewal documents and arranging to meet with clients, including sending renewal notifications to clients, as well as cancellation letters (where applicable)
    • Structuring an insurance programme to meet the client's needs, including producing client documentation (including policy documents and claims statistics), leading or contributing to renewal meetings and leading or contributing to fee negotiation
    • Being responsible for maintaining and improving client satisfaction, retention, revenue and profitability
    • Being responsible for compliant dealings with clients 
    • Contributing to the development of new business with either existing or new clients – spots opportunities for increasing revenue and follows up appropriately
    • Co-ordinating teams of Client Service Advisors (where applicable) to ensure client service standards are met 
    • Acting as a support to Principal Broker/ Business Manager on larger, more complex accounts Responsible for credit control

     

    Role-specific Technical Skills, Knowledge and Experience

    • A minimum of Grade 12 or equivalent 
    • A Bachelor’s degree is preferable 
    •  Must be registered as a representative with the FSCA in terms of the FAIS Act 
    • Must be registered as an associate with the IISA 
    •  Must have an RE Certificate 
    • Have a minimum of 5 - 10 years’ experience in a similar or related role, specifically in Commercial Lines

    Method of Application

    Interested and qualified? Go to AON on aon.erecruit.co to apply

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