Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jul 28, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Kaelo Engage is a content marketing agency specialising in creating socially responsible content. Whereas a traditional public relations agency may only focus on issuing press releases, we leverage our in-depth experience and team’s passion to profile your sustainability initiatives through meaningful and relevant content creation in print, digital, br...
    Read more about this company

     

    Client Relationship Management Administrator

    Company Description
    Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change.

    Job Description

    • The CRM Administrator will be responsible for managing and measuring new business, client relationship and general office and distribution development, administration, marketing activities and query resolution. 

    BUSINESS UNIT: CRM

    KEY OUTCOMES
    Business Development
    Build relationships with the business development consultants and their stakeholders
    Analyse client experiences 
    - Identify needs and gaps
    - Identify opportunities  
    Provide client solutions 
    Provide new business solutions
    Assist with any business development relevant related administration, events, or marketing activities including quoting
    Establish, maintain and support the business development consultants and their clients

    • Manage and Maintain Intermediary Relationships
    • Onboard, educate and train new intermediary
    • Maintain intermediary relationship information and administration requirements
    • Build / nurture intermediary relationship 
    • Service and manage end to end escalations 
    • Work with operations to resolve end to end processes

    CRM

    • Build relationships with client relationship managers, suppliers and their stakeholders
    • Create and maintain client information 
    • Update CRM client and distribution lists
    • Assisting with event preparations including stock management, administration, documentation, marketing and resource planning
    • Assisting with post event administration and reporting

    General Office

    • Assist with any relevant office related administration, events, or marketing activities

    Qualifications

    • SPECIAL REQUIREMENTS

    PERSON DETAILS: WORK EXPERIENCE
    REQUIRED

    • At least 5 years’ experience in the healthcare Industry (Advantageous)
    • 3 years Sales experience (Advantageous)

    PREFERRED

    • Relevant experience in the business unit described above

    EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY
    REQUIRED

    • Matric

    PREFERRED

    • FAIS

    TECHNICAL SKILLS OR KNOWLEDGE
    REQUIRED

    • Making Skills
    • Organisational Skills
    • Communication Skills
    • Negotiation Skills
    • Strategic Planning Skills
    • Ability to work well within a team
    • Ability to work under stress and tight deadlines
    • Knowledge of the Healthcare Industry

    PREFERRED

    Additional Information

    •       Accountability
    •       Action orientated
    •       Communication
    •       Business writing and presentation skills
    •       Problem solving skills
    •       Creative thinking         
    •       Strong relationship skills
    •       Growth and development mind-set     
    •       Planning and organisation
    •       Resilient and adaptive     
    •       Systems thinking and connecting ability     
    •       Professional and brand conscious

    Method of Application

    Interested and qualified? Go to Kaelo Engage on jobs.smartrecruiters.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Kaelo Engage Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail