This role leads key strategic business relationships for Sage AME Region for Mid-market customers, business partners and distributors. The role requires regular collaboration with the internal sales function, internal Partners and Alliances function, sales and operations function and internal Customer for Life function and internal training function. The management of these relationships will entail risk management, strong customer relationship management, and efficient cash collection.
This role manages the Credit and Collections team for key relationships to ensure timely and accurate processing, as well as manages continuous improvement initiatives.
This role is also accountable for all customer receipting being done accurately and on time.
Based in Johannesburg, the successful candidate will be experienced in leading a Credit and Collections team in a Finance Operations environment.
Key Responsibilities Key Accountabilities And Decision Ownership
Skills, Know-how And Experience
Technical / Professional Qualifications
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