Communication Manager at Sanlam

About

• Sanlam Corporate Cluster comprises of the two existing businesses - Sanlam Employee Benefits (SEB) and Sanlam Health Management (SHM) and the soon to be established Sanlam Corporate Solutions. These businesses enhance our corporate business offering through providing integrated solutions for corporate clients both in South Africa and across the African continent by providing tailored solutions to targeted corporates.

What will you do?

• Develops, implements and takes joint accountability for the best practice framework of the Internal Communications function. Contributes to the development of the brand architecture as well as strategies and related processes to grow the brand and position the message correctly, i.e. targeted, employee-specific communication mechanisms utilising technology and industry standards, newsletters, etc. Continuously researches and monitors company brand’s health performance and the impact of communication, identifying areas for improvement. Manages website and participates in the design of a customer feedback capability in respect of internal communications service delivery.

Key Responsibilities

• Set, implement, oversee and measure communication campaigns/strategies in collaboration with the various SC business and products.
• Investigate innovative ways to communicate with various stakeholders.
• Identifies and presents opportunities for consistency in messaging and customer experience across channels and all external communication.
• Manage and support the communication team in delivering communication initiatives to all stakeholders.
• Directs in-house and external graphic designers, photographers, and other media-production specialists integral to the completion of communication projects

What will make you successful in this role?

• Minimum of a Bachelor's degree in communication, journalism, public relations or equivalent
• More than 5 years’ experience in communications in the insurance industry
• More than 5 years management and or supervisory experience

Qualification And Experience

• Degree or Diploma with 5-6 years related experience

Knowledge And Skills

• Strategic leadership and engagement
• Create Communication Strategy/plan (both internal and external)
• Execute Communication Strategy/plan
• Content generation, editing and copywriting
• Assists in budgeting, expense management of communications budget

Personal Attributes

• Flexible and Adaptable - Rebounding from setbacks and adversity when facing difficult situations.
• Courage - Stepping up to address difficult issues, saying what needs to be said.
• Manages Complexity - Demonstrated ability and proven record to make complex decisions.
• Ensures Accountability - Holding self and others accountable to meet commitments.
• Plans and Aligns - Planning and prioritising work to meet commitments aligned to organisational goals

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results and meets deadlines, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office - the group provides many opportunities for growth and development.

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.