Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Jan 21, 2021
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Want to get a job fast? Signup and complete your profile on MyJobMag. Employers will find you 4x faster with a complete profile. You can download your completed profile anytime
    Since our establishment in 1918, Sanlam has been a prominent part of the South African business landscape. We have always held a long-term view of how business adapts to the demands of the environment in which it operates. Today, in a dynamic world, we see an evolving set of social, economic, political and environmental imperatives that require our skilful ...
    Read more about this company

     

    Contact Centre Agent

    Responsible for inbound/outbound telephonic communication with client base. Ensures the quality of service exceeds customer expectations and establishes constructive relationships with client base. Utilises IT system accurately and ensures that all queries are answered effectively. Refers calls to appropriate departments only if unable to solve query appropriately. Deals with more complex queries, which often entail amendments to payments made. Provides accurate product information to clients in line with standards and protocols and may have supervisory responsibilities. Responsible for customer Liaison Officer duties.

    What will make you successful in this role?
    Qualification And Experience

    • Degree or Diploma or Grade 12 with 3 to 5 years related experience.

    Knowledge And Skills

    • Customer Service
    • Reporting and Administration
    • Quality, Compliance and Accreditation
    • Business Processes
    • Team Support

    Personal Attributes

    • Communicates effectively - Contributing independently
    • Action orientated - Contributing independently
    • Decision quality - Contributing independently
    • Optimises work processes - Contributing independently

    Build a successful career with us

    • We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters - Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office - the group provides many opportunities for growth and development.


    Core Competencies

    • Being resilient - Contributing independently
    • Collaborates - Contributing independently
    • Cultivates innovation - Contributing independently
    • Customer focus - Contributing independently
    • Drives results - Contributing independently

    Method of Application

    Interested and qualified? Go to Sanlam on careers.sanlamcloud.co.za to apply

    Learn how to get a job in any industry you want. Read 72 Hours to The Job You Love

  • Send your application

    Back To Home View All Vacancies at Sanlam
Never miss a job with our real-time & personalized push notification
Subscribe Now

Career Advice

View All Career Advice

Subscribe to Job Alert

 

Join our happy subscribers

This website uses cookies to improve your experience. By using this site you agree to the storing of cookies on your device to enhance navigation, analyze site usage, and assist in our marketing efforts. To learn more, see our Cookie Policy. Accept and Close
 
 
 
Send your application through

Yahoomail Gmail Hotmail