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YPO is the global platform for chief executives to engage, learn and grow. YPO members harness the knowledge, influence and trust of the world’s most influential and innovative business leaders to inspire business, personal, family and community impact. Today, YPO empowers more than 24,000 members in more than 130 countries, diversified among industri...
Position Title: Renewal Specialist
Department: Membership
Location: UK, Spain, South Africa - remote work
Type: 6 month contract
POSITION PURPOSE
Support 24/5 phone support for YPO members going through annual renewals process. Provide timely and memorable customer experience for YPO members. Leverage knowledge of customer service best practices, Salesforce, general browser platforms as well as renewal frequently asked questions.
PRIMARY RESPONSIBILITIES
EXPERIENCE/BACKGROUND
SKILLS
EEOC
YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability or any other legally protected status.
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