Data Analyst Company Name Nebula

The main purpose of this position is to enable close liaison between various stakeholders to ensure that high-quality reports and analyses are delivered to our clients to enable business decisions. The position requires delivery of large scale data gathering, analysis, reporting and interpretation.

Requirements:

• Relevant business- or finance degree or 3 years minimum related experienceUnderstanding of large scale data & reporting
• C-level client liaison
• Cross-departmental internal liaison and coordination
• Exposure to a development team and prioritization
• MS Office experience with large emphasis on MS Excel (PowerBI advantageous)
• Can-do attitude and culture of learning

Key Responsibilities (KPA’s)

Business Support and Analysis to drive client engagements

• Document the telecoms process of Nebula for internal purposes
• Enhance and optimise processes both internally and with the client
• Establish and compile business cases and feasibility documentation & results
• Drive integrity in report outputs
• Conduct large scale investigations and outputs that adds business value
• Conduct investigations, gather and normalise data, analyse trends and results
• Compile and present reports

Knowledge Management to improve client experience

• Develop one’s own knowledge base within the telecom field through an active and deliberate plan of research and study
• Coach Nebula employees in particular areas of subject matter expertise

Product Development

• Convert customer requirements into telecoms requirements which could result in new products and services
• Conduct feasibility studies on the development of new/existing products and services
• Discuss the report development requirements with Shared Support Services as well as IT Dev and ensuring that the requirements are executed
• Evaluate new offerings in the market

Key Responsibilities (KPI’s)

• Conduct in-depth analysis as requested by clients and ensure proper QA for submission by the stipulated timeframe.
• Ensure that internal reporting requests are analysed, properly QA'd and delivered within the required timeframe.
• Preparing and presenting Steercom presentations monthly for various clients within the SLA.
• Ensuring that all financial reconciliations, reports and submissions are completed timely, accurately and to the required standard monthly.
• Preparing business cases to the required standards of professionalism and presentation as well as submitted within the stipulated timeframe as per WBS.
• Preparing and documenting business processes in accordance with the standards of both the client and Nebula within the stipulated deadline. Enhancing and optimizing processes both internally and with the client.
• Converting business processes of the client into IT requirements.
• Discussing the report developmental requirements with Shared Support Services and the Dev team, ensuring that the requirements are executed.
• Coaching Nebula employees’ areas of subject matter expertise.