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Since 2001, Stanchion has supported the implementation and management of payment environments and card applications for retailers, banks, credit unions, card schemes, payment processors and payment systems around the world. Stanchion gives clients the foresight they need, not only to implement and manage new and existing payments systems, but to predict wha...
Role Definition:
Stanchion Payment Solutions (Stanchion) is trusted to implement, manage and enhance payment systems and solutions in many different payment environments throughout the region. Stanchion’s delivery manager oversees the delivery of services and a typically unrelated portfolio of projects to our customers. The delivery manager establishes processes and mechanisms designed to ensure consistently high service performance; manages employees and monitors their throughput and the quality of their output; evaluates customer feedback and strives to ensure that sound processes and tools are applied for the delivery of quality professional services. The delivery manager has general oversight over all customer specific projects in the department’s service delivery process.
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