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  • Posted: Mar 3, 2021
    Deadline: Not specified
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  • With 46 years’ experience in successful job-matching and placement of top candidates, Kelly - a division of Kelly Group - forms a part of Adcorp Holdings Limited (listed on the JSE in 1987), ), South Africa’s leading provider of staffing, human capital management and business process outsourcing services, we have access to financial resources, le...
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    Desktop Support Technician for the Johannesburg area

    We're are seeking an experienced Desktop Support Technician for the Johannesburg area to Support and  provide desktop support to end-users including 2nd Level Application and Technical Support to PayU clients remotely and via personal interaction.

    Duties & Responsibilities

    • The Desktop Support Technician is responsible for resolving all end-user IT incidents/ requests related to end user devices and software including ticket management with SLA parameters.
    • Provide hardware support at client sites including Desktop / Laptop / Network / Printer / End User Devices
    • Respond to Incidents and Requests assigned via the ITSM Tool
    • Assess, review and resolve assigned calls within stipulated SLA
    • Troubleshoot software and hardware related incidents and requests
    • Liaise with end users to effectively reach resolution on incidents and requests

    Desired Experience & Qualification

    • Matric
    • A+
    • 5 years + Desk top support experience 
    • MCSE (advantageous)
    • AppleMac Certification (advantageous)
    • Relevant IT diploma (advantageous)
    • ITIL Foundation (advantageous)
    • Valid Drivers License with own vehicle (advantageous)

    Interested?

    • Market Related

    Method of Application

    Interested and qualified? Go to Kelly on www.linkedin.com to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    Back To Home View All Vacancies at Kelly
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