Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
At IBM Southern and Central Africa, we strive to lead in the creation, development and manufacture of the industry's most advanced information technologies, including computer systems, software, networking systems, storage devices and microelectronics. And our worldwide network of IBM solutions and services professionals translates these advanced technologie...
A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers. With over 100 years in technology, IBM has built a strong reputation of quality service and this role ensures that continues. If you enjoy helping people with technical issue, you’ll love your career at IBM.
Your Role and Responsibilities
You Will spend the majority of time receiving inbound enquiries (telephonic, web and email) in a call centre environment. Will resolve a portion of these queries and forward the highly complex calls to the appropriate second level support team. Will take ownership of and closes the loop on that query thereby ensuring customer satisfaction.
Responsibilities
Build your CV for free. Download in different templates.
Join our happy subscribers