Employee Relations Specialist at CHEP

The Employee Relations Specialist provides support to employees, supervisors and managers by providing advice and guidance on issues concerning employment policy, procedure or practice.

Responsibilities

• Day-to-day employee relations advice to business unit managers and people managers/team leaders in coordination with related company policies.

• Advising management and staff on correct interpretation and application of labour legislation and any amendments

• Ensure compliance and consistency in the execution and administration of Employee Relations cases initiated in the ServiceNow case management tool .

• Responsible for assisting and creating monthly employee relations reports relative to case activity.

• Responsible for all required correspondence while their case is being investigated and upon completion.

• Conducts internal workplace investigations and recommends resolutions to employee problems, issues and concerns.

• Ensures the organization's compliance with federal, state and local employment law,

• Mediates employee problems and provides structure for informal negotiations.

• Partners with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce.

• Liaise and supports the legal team in compiling documentation for employment relations claims.

• Knowledge of and ensuring legal compliance to all BBBEE and EE legislation

• Keeping a clear record of all administration pertaining to labour relations

• Participates in the creation and rollout of ER policy & program initiatives.

• Performs additional duties and projects, as assigned

Qualifications

• Bachelor’s Degree in Human Relations industrial labour relations, and/or equivalent work experience.

Preferred

• HR Certification
• Experience with Case Management software
• Ability to speak and write multiple languages.
• Experience in CCMA representation preferable

Experience

• 2 - 3 years’ experience in a Labour Relations role

• Strong Microsoft Office software skills

Skills and Knowledge

• Demonstrated experience interacting with employees at all levels and providing excellent customer service

• Strong analytical and problem-solving skills

• Strong attention to detail, organizational and follow through skills

• Strong communication skills

• Ability to handle and manage multiple assignments and projects while effectively balancing schedules and ad hoc requests

• Understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices