The Employee Relations Specialist provides support to employees, supervisors and managers by providing advice and guidance on issues concerning employment policy, procedure or practice.
Day-to-day employee relations advice to business unit managers and people managers/team leaders in coordination with related company policies.
Advising management and staff on correct interpretation and application of labour legislation and any amendments
Ensure compliance and consistency in the execution and administration of Employee Relations cases initiated in the ServiceNow case management tool .
Responsible for assisting and creating monthly employee relations reports relative to case activity.
Responsible for all required correspondence while their case is being investigated and upon completion.
Conducts internal workplace investigations and recommends resolutions to employee problems, issues and concerns.
Ensures the organization's compliance with federal, state and local employment law,
Mediates employee problems and provides structure for informal negotiations.
Partners with managers to evaluate the merits and consequences of corrective action to ensure a highly competent workforce.
Liaise and supports the legal team in compiling documentation for employment relations claims.
Knowledge of and ensuring legal compliance to all BBBEE and EE legislation
Keeping a clear record of all administration pertaining to labour relations
Participates in the creation and rollout of ER policy & program initiatives.
Performs additional duties and projects, as assigned
2 - 3 years’ experience in a Labour Relations role
Skills and Knowledge
Demonstrated experience interacting with employees at all levels and providing excellent customer service
Strong analytical and problem-solving skills
Strong attention to detail, organizational and follow through skills
Strong communication skills
Ability to handle and manage multiple assignments and projects while effectively balancing schedules and ad hoc requests
Understanding of all aspects of employment and human resources related laws, regulations, policies, principles, concepts and practices
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