Field Engineer at Motorola Solutions

Job Description

The Senior Field Engineers within International region are part of the post- sales team within APAC Services organization. Each team is responsible for designing and guiding the technical implementation of government and commercial communications system solutions, leveraging new technologies and approaches sourced from both inside and outside of Motorola Solutions.

The Senior Field Engineer role can operate at different levels within the organisation and/or projects. The level of the role will be determined by the size and complexity of the project or activity as well as the level of the individual within the organisation. The Senior Field Engineering role can be fulfilled at any level within the TS career ladder, however, engineering staff at a lower level will focus on smaller projects or elements of larger projects with a higher level of supervision.

Main duties:

• Manage and/or Perform detailed implementation of communication system solutions and services which satisfy the requirements of the customer, end users and operator;
• Support the update of system ‘as built’ documentation
• May be asked to perform Preventive and Corrective Maintenance to customer systems under support contract
• Build Customer relationships; presenting technical solutions to Customer, partners and suppliers and providing Customer technical consultations, advice and review as well as technical documentation as per the Contract requirements
• Provide 3rd party management for ordering, installation and integration, documentation, quality management and acceptance testing, technical change management.
• Participate in Factory Acceptance Test (FAT) and (on-site) Site Acceptance Tests (SAT), while coordinating all technical aspects of the acceptance testing.
• Work with product groups to ensure equipment is available to meet project timescale.
• Provide technical support during all project phases
• Support SW / HW upgrades
• Attending customer meetings, status updates, project reporting etc.
• Technical CSM and PM support

Depending on the project scope, a Senior Field Engineer may take a technical lead role responsible for overall deployment, test and handover. Alternatively, the Senior Field Engineer role might specialise in a particular area or sub-system based on their skills and experience. The Senior Field Engineer role may also fulfil the role of a Subject Matter Expert (SME) supporting projects and opportunities across the wider region.

• Provides technical support and consultations for / with the System Integration Centers and clarification of technical issues with the Customer, third parties and within Motorola

Basic Requirements

Qualifications :

• 3-5 years minimum experience in deployed Trunked Land Mobile Radio Systems
• Bachelors Degree in Telecommunications ( Electrical , Electronics)
• CCNA Equivalent
• Has led Field Deployment and good knowledge on RF test equipment
• Knowledge on KVM, VMWare would be looked upon favourably
• Travel will be 65%-70% of time .