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  • Posted: Feb 22, 2021
    Deadline: Not specified
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    Sandvik is a global industrial group with advanced products and world-leading positions in selected areas - tools for metal cutting, machinery and tools for rock excavation, stainless materials, special alloys, metallic and ceramic resistance materials as well as process systems. Specialties Tools for metal cutting, machinery and tools for rock excavation, ...
    Read more about this company


    Field Service Technician - S3

    Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

    Main Responsibilities

    • Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
    • Report and document results after above actions.
    • Responsible for plan, conduct and maintain tools and equipment for service work.
    • Support the customer’s product/equipment/processes by suggesting possible improvements.
    • Provide technical support to the sales team.
    • Provide problem solving to customer.
    • Ability to produce positive results in sales-client interventions.
    • Guide colleagues in service methods and tools.
    • Share own knowledge to enable colleagues to expand their knowledge.

    Your Profile

    • Grade 12 (Matric) or equivalent qualification
    • Trade Certificate of Competence, if possible, Diesel Mechanic, Auto Electrical, Millwright
    • Minimum 2 years’ experience working as Field Service Technician with proven competence as Earth moving Equipment technician knowledge in the above mentioned field
    • Basic Computer literacy
    • Own set of tools
    • English proficiency
    • Code 08 license
    • Full physical & medical certificate to work in mining environment Experience in:
    • Fault finding / electrohydraulic / auto electrical / hydraulic / Diesel equipment
    • LS170/ LS190 knowledge

    Method of Application

    Interested and qualified? Go to Sandvik on to apply

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