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  • Posted: Aug 12, 2020
    Deadline: Aug 26, 2020
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    The Shoprite Group of Companies, Africa's largest food retailer, operates 2,653 outlets in 15 countries across Africa and the Indian Ocean Islands and reported turnover of R71.297 billion for the six months ended December 2016. The Company's headquarters are situated in the Western Cape province of South Africa. Shoprite Holdings Ltd is a public company li...
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    Field Support Engineer I

    Purpose of the Job    
    To ensure continuous IT infrastructure service delivery for IT end-users computing through timely installations, resolving issues and testing of IT equipment.

    Job Objectives: Incident Management of end user store devices, To set-up, configure and install end point devices, i.e desktops and POS, Manage infrastructure vendors, i.e cabling, UPS, Voice, Data, end point installations, Manage the new store opening process and printers, Test and repair of IT equipment and maintain asset records

    Job Objectives    

    • Incident Management of end user and store devices
    • To set - up, configure and install end point devices, i.e. desktops and POS
    • Manage infrastructure vendors, i.e. cabling, UPS, Voice, Data, end point installations
    • Manage the new store opening process
    • Test and repair of IT equipment and maintain / update reports

    Qualifications    
    Essential:

    • Matric/ Grade 12
    • A+, N+, MCSE certification

    Advantageous:

    • Hardware certification

    Experience    

    • 1 year in IT field support
    • 2 to 3 years in Hardware repairs

    Knowledge and Skills    

    • Microsoft products i.e: Windows, Office suite etc
    • Network topologies, support and setup thereof
    • TCP/IP Networking
    • G Suite, i.e. Gmail, Sheets, Docs etc
    • Testing of IT equipment

    Method of Application

    Interested and qualified? Go to The Shoprite Group of Companies on shoprite.erecruit.co to apply

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