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  • Posted: Nov 19, 2020
    Deadline: Not specified
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    Makro operates 20 massive warehouse stores situated in the large metropolitan centres in South Africa selling food, liquor and general merchandise to retail and wholesale customers. Makro has evolved in the retail space from a stalwart warehouse chain to now being able to offer customers a convenient online shopping hub. Now bringing convenience and affor...
    Read more about this company


    General Sales Manager

    Main Purpose of the job: 

    General Sales Manager to lead stores sales, marketing and fulfilment staff to achieve volume and customer margin targets by developing sound sales tactical plan, collaborate with all other functions on store level to optimize route to market and continue to drive reduction in operating cost, by still ensuring customer service excellence to trade

    Key performance areas:

    • Plan and Resource to achieve growth targets in sales area
    • Analyze and interpreted sales and market information to ensure volume/profit growth
    • Execute General Sales Plan
    • Build capability through coaching and collaboration
    • Review and improve performance
    • Fulfilment Operations, Optimization & Customer Service
    • Manage the Marketing and Customer Care Portfolio
    • Team Leadership

    Minimum Academic Requirements, Professional Qualifications, and Experience

    • Have the relevant and recognized tertiary qualification (at Diploma or Degree level)
    • 3-5years management experience in similar environment

    Competency Requirements


    • Evaluating problems
    • Investigate Issues
    • Creating innovation
    • Building Relationships
    • Communicating Information
    • Providing Leadership
    • Processing Details
    • Structuring Tasks
    • Driving success


    • Critical Judgement and Decision making
    • Build a customer focused environment
    • Inspire company execution and results
    • Exemplify adaptability
    • Diversity and inclusion
    • Building and developing Talent             


    • Knowledge of Marketing and Sales
    • Business and Route to Market Strategy
    • Product knowledge
    • Competitor knowledge
    • Price books
    • Pricing strategy and rebates
    • Master data process
    • Sales vs. Customer Margin
    • Return on Investment
    • Finance and Budgeting
    • Revenue Growth
    • Knowledge of relevant and related General Sales categories and specific dynamics
    • Knowledge of channel specific dynamics
    • Knowledge of organizational procedures and policies

    Method of Application

    Interested and qualified? Go to Makro South Africa on to apply

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