Graduate: Aftersales at Volvo Trucks

Volvo Group Southern Africa provides a graduate opportunity in the following departments of Aftersales Business: Parts, Business Systems and Technical & Warranty at Volvo Trucks Head Office.
This graduate position is situated in Boksburg.

The successful candidate will have exposure to the following areas within Aftersales:

Technical & Warranty

• To support and compile monthly reports for PQE as and when required;
• To handle all travel arrangements of the department;
• To handle all general administration responsibilities;
• The Tech tool orders.
• The Tech tool invoicing/credits and invoice distribution.
• PO’s for suppliers (mostly DHL relating to Tech Tool).
• Campaign letters to dealers/customers.
• Assist with some aspects of the monthly reports.
• Support with finalizing and checking presentations

Business Systems

• To assist Business Systems Support, with non-critical dealer support cases
• To support the Dealer network and Finance with Customer Management creation in CM
• To handle all travel arrangements of the department;
• To handle all general administration responsibilities;
• Impact Contract distribution and invoicing
• Embla updates (Techtool inactivation based on contract expiration)
• To create Purchase Orders for Business Systems invoices on a monthly basis

Parts

• Daily dealer invoicing via Truckshop
• Daily follow up on Supplier invoices for Truckshop
• Reconciliation of supplier statements against SAP entries
• Assist with Month end reports
• Assist with General Administation

Education

• Business Administration Degree / Diploma

Knowledge & Skills

• Good interpersonal skills
• Verbal and written communicate.
• Self-motivated

Key Competencies

• Computer Literacy, Microsoft office (Word, Excel and PowerPoint), (Intermediate level of proficiency)
• Time management skills.
• Attention to detail.
• Good communication (written and verbal) skills in English.