Head Baker at Rich Products Corporation Africa

 Check the quality of baking ingredients

•    Knead, roll, cut, and shape dough, prove if necessary, according to product specs and handling instructions
•    Twist and shape dough to make various types of rolls, croissants & various products typically found in a bakery
•    Place dough in pans, molds, or on sheets and set oven temperatures
•    Prepare equipment & tools for baking / icing cakes
•    Observe colour and state of products being baked. Apply glazes, icings, or other toppings & decorating ingredients
•    Creativity and seasonal cake program applications as and when necessary.
•    Weigh ingredients for cake costing purposes
•    Apply ganache to cakes using the correct preparation methods of application.
•    Apply fruit glazing and piping gels; cupcake decorations and seasonal cupcake themes
•    Advanced chocolate techniques writing on cakes
•    Check expiry dates of merchandized frozen products and act accordingly.
•    Assisting customers and fellow associates in the Hotbake Store always when and where necessary.
•    Manage the special-order cakes, to ensure customers are always supplied with their product orders timeously. 
•    Assist with product merchandising / filling the freezers with merchandized frozen products for sale.
•    Always treat customers in a friendly manner
•    Ensure that customers are served politely without delay
•    Up-sell products on special promotion to customers.
•    Acquire good knowledge of all products sold and the pricing of those products.
•    Assist to package and merchandise in the correct packaging for various product categories
•    Merchandising of products according to company standards. 
•    Keep the sales area, including the counters, refrigerator counters, shelves, walls and floors, clean and presentable always.
•    Adhere to GMP Rules, always follow hygiene rules and wear disposable gloves when handling the products
•    Ensure that products no longer fit for sale are removed from display and brought to the attention of the Head Baker or Store Manager.
•    Inform the production team if and when you are running short of products.
•    Assist with stock taking / cleaning of the fridges or freezers or any stock management procedure.
•    Handle all transactions honestly and uphold the ethics of the company. 
•    Filling in as a cashier at any other at the discretion of the Retail Operations Manager and or when necessary.
•    Knowledge of mixers, overrun and correct handling procedures for cake decorating.
•    Perform any other reasonable tasks in the store at the discretion of the Retail Operations Manager.
•    Attend to your work in a totally safe manner, to ensure your safety and the safety of fellow associates.
•    Execute duties diligently, within the scope of all GMP and safety training, food safety requirements, and product quality specifications

   Experience and Education

•    Grade 12
•    Minimum of 5 years’ Confectioner experience & a minimum of 5 years’ baking baked goods (either pre prepared or from scratch)
•    Strong, fluent verbal and written communication skills and the ability to interact with all levels of the organisation
•    POS or GAAP experience an advantage
•    Extensive cake decorating experience as well as baking products across a wide spectrum.
•    Demonstrated knowledge of ovens, provers, baking tools and equipment needed for baking and cake decorating.
•    Flexibility, willing to work on Saturdays, shifts, including night shift
•    Ability to pick up and move 30kg.
•    Ability to work in a cold or hot environment, in a freezer up to -23 degrees
•    Outstanding organizational skills.
•    Good interpersonal skills.
•    Ability to handle multiple tasks and meet deadlines
•    Ability to work accurately under pressure.
•    Demonstrated knowledge of base icing, combing, decorating cakes for sale in the store.
•    Advanced piping technique abilities