Head of Cluster at New Media

Role Purpose:

New Media is looking for an experienced and dynamic strategic thinker to lead our agency cluster, which includes several large accounts – in the medical, telecoms, food supply services industries and more. This is a senior, leadership position overseeing a sizeable team with multiple blue-chip clients and fantastic growth opportunities. It would suit someone currently in a group account director or lead strategist role with strong leadership, strategic and commercial skills. The primary KPIs are around client service, strategy and commercial growth. 

This is a rare opportunity to join the senior team at New Media with an enviable portfolio of clients and an experienced team that are firing on all cylinders! The successful candidate will need at least five years’ experience as a senior account manager or senior strategist.

What will we expect from you?

• Manage the day-to-day running of the cluster
• Make sure we’re delivering world-class solutions to our clients and driving ongoing ROI conversations
• Delivery against budget in terms of both revenue and cost management
• Develop superb relationships with our clients based on mutual trust and a client-centric approach with a structured review process
• Grow the cluster through new business, extended services to existing clients and the introduction of new revenue streams
• Lead a fantastic group of people with bravery, innovation and passion on a continuing journey of reinvention and growth
• Open, honest communication
• Willingness to work hard, have fun and to share our culture of bravery

What experience should you have?

• At least five years in a senior account management or strategy role responsible for delivering content marketing solutions to clients
• Be comfortable pitching and meeting with senior marketing execs and able to hold the conversation in multi-agency discussions
• Have experience in creating content marketing strategies across multiple channels with clear, measurable ROI metrics; your experience should be skewed towards digital solutions
• Have experience in managing a team of both full-time employees and select freelancers to achieve the best results
• Handling all commercial aspects of large accounts from budgeting through to monthly management account reviews and reporting
• Managing multiple accounts and clients in varied industries – you need to be able to switch in a flash

What personality traits and skills will you need:

• Confident people management
• Strong strategic-thinking skills
• Be a bold decision maker
• Brave presentation skills
• Attention to detail
• The ability to handle many complex briefs at once
• An entrepreneurial mindset