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  • Posted: Mar 3, 2021
    Deadline: Not specified
  • e4 is an established technology company and national provider of solutions and services to key market segments, including Banking & Legal, Credit and Data industries. The business is one of innovation and the development of customised, managed technology solutions for a rapidly expanding marketplace. Our differential quality is our promise to customer...
    Read more about this company


    Head of Infrastructure & IT Operations

    Responsible for the line management of the IT Infrastructure & Operations team. This entails managing the implementation and operations of all technology infrastructures, including data centers, network services, databases, storage, telephony, end-user support/help desk, workstation management, monitoring, and all related infrastructure software. Providing strategic oversight, leadership, and direction for the IT Infrastructure & Operations function. Working with internal teams and third-party suppliers to ensure the delivery of robust, performant, cost-effective, scalable, and fit-for-purpose IT services. Ensuring the availability, efficiency, integrity, resilience, and security of all IT systems and infrastructure technologies used by the business.

    Minimum Requirements:

    • Degree in IT or related discipline.
    • ITIL Certification.
    • Prince2 Foundation certified.
    • 8-10 years related experience.

    Duties and Responsibilities:

    • Partners with the CIO to lead the technology infrastructure strategy and execution for the enterprise.
    • Design, implement and maintain reliable, performant, scalable, and secure infrastructure platforms – on-premises and cloud-based in line with business expectations.
    • Planning, project management, and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.
    • Provides infrastructure services vision that enables innovation and seeks to leverage IT trends that can create business value consistent with the company’s requirements and expectations.
    • Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.
    • Collaborate on the development of enterprise standards and technology architecture and the IT operations governance processes.
    • Works closely with the information security officer to ensure that IT security risks are identified and consistently remediated and reported on.
    • Deploy, maintain efficient monitoring and reporting strategies and tools in line with service level agreements.
    • Conduct product and vendor evaluations ensuring best-in-class technologies and partners.
    • Works closely with and manages strategic vendor partner relationships. Setup and run the Governance with the partners. Build strategic relationships for creating value for the organization.
    • Hands-on technical depth enables direct oversight, problem-solving leadership, and participation for complex infrastructure implementation, system upgrades, and operational troubleshooting.
    • Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
    • Leadership for delivery of service operations in line with business objectives.

    Method of Application

    Interested and qualified? Go to e4 Strategic on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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