Industrial Relations Specialist at Smollan

To ensure fair and equitable industrial relations practices and procedures in accordance with the relevant labour legislation.

Key Responsibilities and Deliverables:

Management of Disciplinary Processes

• Develop and maintain standardised and simple disciplinary processes that are aligned to all legislation
• Review and update disciplinary policies, processes and guidelines based on evolving labour law and best practice
• Simplify, automate and standardise templates to improve process efficiency and TAT
• Provide advice and guidance to the business on appropriate disciplinary charges and processes
• Assist in handling of CCMA disputes and/or any relevant dispute resolution forum disputes
• Upskill line management and HR teams on disciplinary processes
• Manage relationships and monitor performance of outsourced vendors

Effective Incapacity management

• Develop and maintain standardised and simple incapacity processes that are aligned to all legislation
• Review and update incapacity policies, processes and guidelines based on evolving labour law and best practice
• Simplify, automate and standardise templates to improve process efficiency and TAT
• Provide advice and guidance to the business on appropriate processes relative to incapacity
• Upskill line management and HR teams on incapacity processes
• Manage relationships and monitor performance of outsourced vendors

Management of Arbitrations and Department of Labour

• Represent Smollan at CCMA proceedings
• Centrally track and report on CCMA trends
• Provide guidance and advice to HR representatives and line management on CCMA proceedings
• Monitor settlement trends and advise on acceptable approaches
• Ensure that CCMA awards are actioned in a timeous manner
• Facilitate correspondence with CCMA with regards to:
• Condonation objections
• Rescission applications/objections
• Objections for conciliation or arbitration
• Filing of closing arguments
• Requests for telephonic conciliations
• Ad hoc facilitations
• Facilitate interactions with the Department of Labour with regards to:
• Department of labour inspection
• Employee referrals
• Ad hoc queries
• Ensure that IR training material is up-to-date
• Initiate the scheduling of IR refresher training
• Facilitate IR training and up-skilling at Group level
• Update the business on recent developments pertaining to labour legislation
• Coach and guide HR with regards to conciliations and arbitrations
• Coach and guide HR and line management with regards to Smollan procedures pertaining to IR

IR Upskilling

Effective Stakeholder Management

• Provide advice and support regarding any IR matters
• Ensure appropriate up-skilling of HR and line management on all IR related matters (e.g.
• Build and maintain relationships with relevant stakeholders across Smollan (e.g. Business Units, HR representatives and Operations Managers)

Effective Team Work and Self-management

• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
• Demonstrate consistent application of internal procedures
• Plan and prioritise, demonstrating abilities to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs
• Manage own career development by staying abreast of any technical and industry changes