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Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
JOB DESCRIPTION
This role leads and coordinates the delivery of Microsoft Dynamics CRM solutions internally in the Santam Group. Together with Business Analysts and other supporting roles, the CRM Analyst Configurator engages with the business in order to formulate and specify the solution in CRM. Although this role may also be expected to configure CRM to some extent, the CRM Analyst Configurator has access to a team of CRM configurators and developers for delivery of the CRM solution.
The CRM Analyst Configurator takes accountability of the solution in CRM and maintains the relationship with the business for support and enhancement or extension of the solution.
More specifically this role entails:
ADDITIONAL RESPONSIBILITIES
QUALIFICATIONS AND EXPERIENCE
It would be advantageous to have the following:
SKILLS
KNOWLEDGE
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