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T2 Flex offers answering & scheduling solutions for healthcare systems that lighten the load internally, increase efficiency, and improve the patient experience.
Description
Are you interested in stepping into the health insurance industry? Do you have a passion for helping others and providing the highest level of sales and customer service? Want to join a great company in the USA and work from home?
If so, we are looking for enthusiastic agents with insurance and sales experience, to work from home.
The position includes making outbound sales calls, for a USA Lead Generation project assisting customers with Medicare Enrollment.
The company is based in New York City, time zone 6 hours behind South Africa.
Working hours will be 9am to 7pm EST (South African time 3pm to 1am) with the potential to work to 9pm EST (South African time 3am).
Monday to Friday, with some Saturdays.
Minimum of 35 hours to a maximum of 40 hours is required per week, working 8 hours shifts per day.
R85 per hour with incentives to earn up to R120 an hour, for successful leads generated.
Paid on the 25th of every month.
Training paid.
Ready to start work next week.
Requirements
Equipment needed
Stable and fast internet/ fiber (20 up and 20 down speed) is a pre-requisite.
Desktop or Laptop with Windows 10 or MAC
Dual Monitor Required
NO Chromebooks.
USB Headphone a must.
Quiet work environment with no background noises.
Backup Generator or UPS for Load shedding.
Skills needed
Selling skills, a good command of the English language, warm and friendly disposition and patience.
Description
T2 Flex is looking for a Quality Assurance Analyst to provide QA to our agents making outbound sales calls, for a USA Lead Generation project assisting customers with Medicare Enrollment.
The company is based in New York City, time zone 6 hours behind South Africa.
Working hours will be 9am to 7pm EST (South African time 3pm to 1am) with the potential to work to 9pm EST (South African time 3am).
Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call center associates who deal with our existing and potential customer. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center quality processes and procedures; as well as making recommendation for enhancements to training materials as needed to enhance the overall customer’s experience.
Requirements
More about the job:
Equipment needed:
Use the link(s) below to apply on company website.
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