Overview To ensure the effective management of outbound operations to achieve business objectives.
Purpose and Objectives
- To ensure achievement of budgeted and agreed financial targets.
- To ensure effective utilisation of all people resources to drive productivity to targets.
- To control and ensure accountability for damage and poor maintenance of company assets (scanners, machines, racking, etc).
- To analyse, interpret and report business information in order to facilitate process improvement and improved financial performance.
- To engage, network and communicate with internal stakeholders, vendors, suppliers and stores to ensure swift query resolution and ensure improved business performance.
- To deliver high levels of service to stores through accurate, on time deliveries, minimal damages and effective communication.
- To monitor and maintain adherence to safety procedures, co-ordinate and manage emergencies ensuring a safe working environment.
- To lead and direct the Department Managers to achieve consistent process compliance and adherence to all relevant company SOPs, cutoffs and daily reports.
- To manage labour brokers to the service level agreements through regular meetings and ensuring accountability for non-performance and control and approval of costs.
- To manage the transporter to the service level agreements through regular meetings and ensuring accountability for non-performance and control and approval of costs.
Requirements
Job Knowledge:
- Health and safety
Job Related Skills:
- Verbal and written communication skills
- Analytical skills
- Financial skills
- Computer Literacy
Job Experience
- Essential: 5 years relevant experience in logistics at a middle management level, managing stakeholders (labour brokers, transporters, vendors, etc)
- Financial Management
- People management (5+ reports)
- Experience in customer service
- Desirable: Experience in inbound/outbound operations
Essential:
- Matric
Desirable:
- Relevant tertiary qualification in logistics/business or similar
Essential
- Deciding and Initiating Action
- Leading and Supervising
- Delivering Results and Meeting Customer Expectations
- Relating and Networking
- Planning and Organising Desirable
- Working with People
- Adapting and Responding to Change
- Coping with Pressures and Setbacks
- Achieving Personal Work Goals and Objectives