Founded in Australia in 1945, CHEP is a leading provider of pallet and container pooling services for the Aerospace, Automotive, Chemical, Consumer Goods, Fresh Food and Manufacturing industries.
CHEP provides equipment pooling which is the shared use of high quality standard pallets and containers by multiple customers.
Pooling is a strateg...
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The Operations Manager will have overall responsibility for equipment processing activities for the Plant/s under his/her control. The incumbent is responsible to develop and manage relationships with all 3rd party service providers as well as customers where onsite activities occur within their area of responsibility.
The incumbent will also be responsible for ensuring that all Company policies and procedures (ie SLA’s and SOP’s) are adhered to and implemented by all staff and 3rd party contractors situated in his/her area of responsibility.
People and Safety
Promote and drive a culture of Zero Harm.
Implement and drive the safety strategies across CHEP and TPM plants.
Responsible for the GAP, SEMP and Environmental requirements and audit results.
Recruit, motivate and develop subordinates and ensure a succession plan is in place.
Develop a motivated and productive workforce through effective people management and communication skills.
Ensures that good communications
and sound relationships are maintained with all employees, shop stewards and respective unions.
Cost and Metrics
Develop, implement and manage processes to drive efficiencies and cost reductions.
Report on all Plant KPI’s and compile monthly reports.
Responsible for the management and control of all hire stock and raw material.
Highlight areas of risk and manage variances to ensure the prevention of any stock losses.
Participates in regular stock audits, supervises all quarterly and annual stock-count audits and resolves queries.
Ensures that the area of responsibility is efficiently stocked with both hire equipment and repair material to meet customer requirements.
Develop and implement quality systems to ensure customer quality standards are met.
Conducts quality audits and analyse the data to ensure corrective action is taken for poor quality and/or over-repair.
Follow up and resolve all customer complaints and recommends/implements solutions.
3rd Party Service Providers
Manage and assist 3rd Party Service Providers through Service Level Agreement stipulations and requirements.(SLA’s)
Effectively develop 3rd party relationships with a continuous focus on reducing costs through cooperative initiatives and amicable business negotiations.
Ensure 3rd party compliance to all CHEP Operational SOP’s as well as statuary requirements which includes the LRA, BCEA, EE, and OHSACT.
Ensures that all legal and statutory requirements (such as labour legislation) as well as Company policies and procedures applicable to the Operations function are implemented and complied with by all staff.
Ensures efficient and effective operating methods (i.e. for inspection, repair, manufacture, etc.) are developed and maintained to achieve productivity, quality and cost targets.
Ensures the effective management of planned maintenance for all plants and properties.
Ensures the adequate security and control of all Company assets in the Region.
Develop and maintains effective relationships with suppliers.
Ensures that all products and services meet Customer satisfaction.
Required Qualification, Experience and Skills
Six Sigma Green Belt Certified
10 Years Production Management experience in a unionized environment